Troubleshooting BMC Helix Logging issues

Use the information in this topic to troubleshoot ElasticSearch, Fluent Bit, and Kibana (EFK) logging issues.


EFK-Elasticsearch-coordinating pod runs into the CrashLoopBackOff error

Scope

The efk-elasticsearch-coordinating pod runs into the  CrashLoopBackOff error when it is not provided with sufficient time to restart.

Workaround

  • Go to helix-on-prem-deployment-manager/bmc-helix-logging/efk/elasticsearch/chart_values.yaml.
  • Increase the values for coordinating.livenessProbe.failureThreshold and coordinating.readinessProbe.failureThreshold from 5 to 10 seconds.

  • Restart the deployment manager by running the following command:

    ./deployment-manager.sh



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