Getting started

Comments

1. 

   Virgil Wormsbaker

   It states to click on the box for details. I click on the box and nothing happens.

   Aug 19, 2019 10:41

   1. 

      Dottie Wood

      Hi, Virgil. Thanks for letting us know about the problem that you encountered. We apologize for the inconvenience.

      To help us with troubleshooting, can you specify which box you clicked?

      Aug 19, 2019 11:00
2. 

   Virgil Wormsbaker

   https://docs.bmc.com/docs/is/files/841111506/841111514/2/1544713828239/GettingStartedFlowchart.png What I really need is the manual. After clicking and double-checking several times, I did get the information.

   Aug 19, 2019 11:49
3. 

   Virgil Wormsbaker

   Sorry. Confusing. I STILL HAVE NOT FOUND THE MANUAL.

   Aug 19, 2019 12:08

   1. 

      Dottie Wood

      Hi, Virgil.

      You can obtain a ready-made PDF of the entire space as follows: 

      1. In the Downloading PDFs box at the top of the PDFs and videos topic, click Restricted space PDFs (or click here to go directly there).
      2. Click the link in the top row of the table. 
      3. When the PDF opens, click the Download button (down arrow in the toolbar in the top right corner of the screen).
      4. (Optional) To save to a local drive, access the PDF from the row at the bottom of the window. 

      For quick reference, here is the space PDF:

      

      Also, you can generate PDFs on your own as explained in the "Creating a custom PDF" section of that  topic.  

      Aug 19, 2019 01:12
4. 

   Pedro Padilla

   Hello. Is there an error link page? : Obtain maintenance --------------> Task summary for applying maintenance and : Perform SMP/E maintenance --> Task summary for applying maintenance . . . . .?????? Same as the previous one !!! Isn't the link associated with the topic wrongly repeated? Thanks, Pedro.

   Dec 08, 2021 04:43

   1. 

      Dov Kaiser

      Hi, Pedro. That's a very good question. I have forwarded it to the writer who is responsible for this content.

      Dec 08, 2021 09:08

   1. 

      Dov Kaiser

      Hi, Pedro. As you note, both the Obtain maintenance and the Perform SMP/E maintenance steps refer to the same Task summary for applying maintenance topic because the information in this topic is relevant to both obtaining and performing maintenance.

      Dec 12, 2021 04:17
5. 

   david larry

   Do I have to use this method to install BMC products? Is there a way to use smpe?

   Nov 15, 2022 11:56
6. 

   Dov Kaiser

   Hi, David. Thank you for your questions. I have forwarded them to the writer who is responsible for this content.

   Nov 16, 2022 12:58
7. 

   Dov Kaiser

   Hi, David.

   Most BMC AMI products are installed by using the Installation System, which is SMP/E-based.

   For a list of products that you install by using the Installation System, see Supported products.

   For information about obtaining the Installation System, see Obtaining the Installation System.

   For information about starting an installation, see Starting an installation.

   If you need more help using the Installation System to install a specific product, please contact Customer Support.

   Nov 16, 2022 01:41