Use cases

Consult the following use cases for information on how to achieve value with TrueSight Intelligence.

Use case
Business value

Online loan approval use case

The loan application manager can now continuously monitor business, application, and infrastructure metrics to ensure low turnaround times.

E-commerce application use case

The e-commerce application manager is now able to know if a problem with the systems affects the key business goals and vice versa.

  Production support for IT applications use case

The IT manager uses Remedy and TrueSight Presentation Server to ascertain if a change to an application impacts the network and users.

The Service Desk team uses event clustering to identify focus areas, determine the need for automation, and provide better ticket categorization for its users.

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