Support information

This topic contains information about how to contact Customer Support, and the support status for this and other releases.

Contacting Customer Support

If you have problems, questions, or need any assistance for TrueSight Intelligence:

• Submit a request for assistance at https://help.truesight.bmc.com/hc/en-us/requests/new.
• Chat with us from within TrueSight Intelligence.
• Send us an email at help@truesight.bmc.com

Support status

As stated in the current BMC Service Support Policy, BMC provides full technical support for all released versions of the BMC Subscription Services active in a production state.