FAQs and additional resources
This topic provides information that supplements the TrueSight Intelligence documentation. It contains the following sections:
Frequently asked questions
This section provides answers to frequently asked questions (FAQs) about TrueSight Intelligence.
See the Release notes to view new feature (enhancement) releases and related information.
TrueSight Intelligence is built on a self-service model that is hosted in the cloud. You just need to configure it for collecting data from various sources. For more information, see Collecting data.
Yes, multiple TrueSight meters can be configured for collecting data. For more information, see Collecting data using meters and plugins.
The duration for which the data collected is stored is based on your choice of subscription.
Yes. However, you must ensure that the data is sequentially ingested into the system. For example, you must ingest data for 01/01/2015 05:00:00 before ingesting data for 01/01/2015 05:00:01.
You can search for an application, devices, entities, and metrics from the search bar. For more information, see Searching for data.
Data collected for all metrics from a source can be tagged with an application ID. For more information, see Setting metrics as KPIs for analysis.
Yes, you can configure multiple sources to send data to a single application by using the same app_id. You can then set KPIs that you want to monitor. For more information, see Setting metrics as KPIs for analysis.
Yes. However, you will need to update the mapping at the source level. All metrics collected by the source will be visible under the newly selected/created application thereafter.
No. Any change in the source type association will only impact measures that are ingested AFTER it is changed.
No. TrueSight Intelligence will NOT change the association for data that was ingested in the past.
Creating PDF and Word exports
You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.
To export to PDF or Word
- From the Tools menu in the upper-right, select a format:
- Export to Word to export the current page to Word format
- Export to PDF to export the current page or a set of pages to PDF
- If exporting to PDF, select what you want to export:
- Only this page to export the current page
- This page and its children to export a set of pages
Depending on the number of topics included in the export, it might take several minutes to create the PDF. After the export process is complete, you can download the PDF.
Additional resources from BMC
The following BMC sites provide information outside of the TrueSight Intelligence documentation that you might find helpful:
- BMC Communities,