Creating an OpsGenie action

TrueSight Intelligence provides alarms that are triggered when the monitored entity violates a defined threshold. You can configure each alarm to use one or more Actions, so that end users can be notified when a condition is breached. Creating an OpsGenie action enables you to specify an OpsGenie account to receive notifications from TrueSight Intelligence. The following procedures describe how to add TrueSight Intelligence to your OpsGenie account and how to create the action.

To add TrueSight Intelligence to your OpsGenie account

  1. Log on to your OpsGenie account.
  2. From the left panel, click Integrations.
  3. Select the Add New Integrations tab and navigate to BMC TrueSight Pulse.
  4. Hover your mouse over BMC TrueSight Pulse and click Add.

    Required configuration parameter

    Copy the value for the API key to your clipboard or a text file. You will need this while creating the OpsGenie action in TrueSight Intelligence.

  5. In the Settings section, configure details for the incoming notifications.

  6. Click Save Integration.

To create an OpsGenie action in TrueSight Intelligence

The details required to create an action vary depending on the action type. For example, you will need the OpsGenie API key for sending data, but only valid email addresses for sending email notifications.

  1. From the top right of the screen, click the settings icon > Notifications to access the actions and alarms.
  2. From the Actions tab, click Create Action.
  3. Type a unique Name for the action.
  4. Select the action you want to use from the Action Type drop-down list.
  5. Type or select the details required for the selected action type.

    Configuration parameters

    Refer to the configuration details and search for configuration details tagged with the Required configuration parameter keyword.

  6. Click Save.

Where to go from here

After creating an action, you can either create another action or create an alarm.

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