Collecting data from BMC products

Refer to the following topics to integrate application, incident, and event data from other BMC products. Following configuration of the data collectors, you can begin Performing analytics using data exploration and Performing advanced analytics using machine learning.



Quick start

View the end-to-end process for using authentication, defining metrics, sending metrics / measures / events to TrueSight Intelligence, and analyzing data.


Collecting incident and change data from Remedy

Get incidents and changes from Remedy Action Request System as events in TrueSight Intelligence. Install the available plugin on the Remedy Action Request System server to send data to TrueSight Intelligence. Use the analytics capabilities available in TrueSight Intelligence to determine patterns, relations, and so on.


Collecting event data from TrueSight Operations Management

Get event data from TrueSight Operations Management into TrueSight Intelligence for analysis. View and analyze this data from the events menu in TrueSight Intelligence, add them to views, perform analytics, and configure notifications for specific conditions.

Collecting metric data from TrueSight Operations Management

Get metric data from TrueSight Operations Management into TrueSight Intelligence for analysis. View and analyze metric data, set metrics as KPIs, and add metrics to views.

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