Release notes and notices

20.08 Patch 15 ¹

This update to BMC Helix Integration Service includes various defect fixes and enhancements, including updates to the AR System, ITSM, and Jira connectors to include a configuration of items to be polled and update to the default memory allocation for the ActiveMQ container.

20.08 Patch 13 ²

This update to BMC Helix Integration Service includes various defect fixes and enhancements, including connector updates for supporting the L3 use case for Proactive Service Resolution, support to update date/time fields, and the ability to automatically create service requests for BMC Helix Business Workflows cases. 

This update to BMC Helix Integration Service includes various defect fixes.

20.08 Patch 9

This update to BMC Helix Integration Service includes various defect fixes and enhancements to the throttling and filter options for connector configuration.

This update to BMC Helix Integration Service includes various defect fixes and enhancements, including updated data string transformation for the Date/Time format and support for Regex for advanced string transformations.

This update to BMC Helix Integration Service includes various defect fixes and enhancements, including addition of new fields and field types for field mapping when creating flows.

This update to BMC Helix Integration Service includes various defect fixes.

Statement of direction issued for go-forward scope for BMC Helix Integration Service.

This update to BMC Helix Integration Service includes various defect fixes and enhancements, including:

• Product name changes in Remedy platform, Remedy ITSM, and BMC Helix Platform applications.

• BMC Helix Innovation Suite for all service management applications.
• Usability enhancements to BMC Helix Connector Designer.
• Addition of Prefix IDs to error messages.

• Ability to export and import flows in non-production environments.

This update to BMC Helix Integration Service includes various defect fixes and enhancements, including:

• Improved usability in BMC Helix Connector Designer to easily develop custom connectors.
• Audit reports for changes made to flows and connector configuration.

This update to BMC Helix Integration Service includes various defect fixes and enhancements, including:

• Support for BMC Helix Operations Management in Proactive Service Resolution

• Improved usability in BMC Helix Integration Studio

• Conditional mapping enhancements

• Ability to use the same email for multiple users

This update to BMC Helix Integration Service includes various defect fixes and enhancements, including:

• Proactive Service Resolution (PSR) with BMC Helix Integration Service
• New options for designing flows
• Ability to restart connectors
• Improved usability in BMC Helix Integration Studio
• Ability to remove the BMC Helix Integration Service signature from Gmail notifications

This update to BMC Helix Integration Service includes various defect fixes and enhancements, including:

• An improved JIRA Service Desk connector to support attachments

• Ability to delete custom connectors from BMC Helix Integration Studio 
• New transformation options to design flows
• Ability to apply custom schemes to existing flows

• Password reset option for end users in BMC Helix Integration Studio

• Enhanced BMC Helix Integration Service user interface

This update to BMC Helix Integration Service includes various defect fixes and enhancements, including:

• HTTP proxy support for custom connectors
• BMC command-line utility for testing connectors
• Validation utility for running Docker health checks
• Improved feedback for addressing connector-related errors
• New out-of-the-box Azure Alerts connector in BMC Helix Integration Studio
• Sandbox for testing Salesforce and Remedyforce connectors
• Debugger for troubleshooting flows
• Support for flows with long-running actions

This update to BMC Helix Integration Service includes various defect fixes and enhancements, including:

• Support for an attachment data type for connector development purposes
• The ability to initiate personal flows on demand
• Support for additional PUT, PATCH and DELETE API methods in BMC Helix Connector Designer
• Aggregation of system events in Flow Timeline
• Port parameters in general connector settings set to optional
• Best practices guidance for developers who create custom connectors in BMC Helix Connector Designer

This update to BMC Helix Integration Service includes various defect fixes and enhancements, including:

• The ability to create, configure, and manage tenant-level flows
  
• The ability to see the origin of a mapped field while creating flows with multiple actions
  
• Support for a string array data type for connector development purposes
• Various error messaging improvements that allow admin users to troubleshoot issues more efficiently

This update to BMC Helix Integration Service includes various defect fixes and enhancements, including:

• Integration Controller failover support for high availability
• The ability to create flows with multiple actions
• The ability to apply configuration-specific transformations in flows
• The ability to compare flows during an upgrade

This update to BMC Helix Integration Service includes various defect fixes and enhancements, including:

• The ability to copy a flow
• The ability to transform multiple source values to a mapped target value
• General Data Protection Regulation (GDPR) compliance (refer to BMC Support site)
• Support for custom schema fields for flows created from a catalog flow (flows created from scratch already support this feature)
• Error messaging improvements

This update to BMC Helix Integration Service includes various defect fixes and enhancements, including:

• The ability to publish a personal flow as a new catalog flow or an update to an existing catalog flow
• The ability to upgrade personal flows from an updated catalog flow or a newer copy of the same personal flow

This update to BMC Helix Integration Service includes various defect fixes and enhancements, including:

• Support for Red Hat Enterprise Linux (version 7.3 and later)
• Connector error messaging improvements (notably, a new notification for retry timeouts)

This update to BMC Helix Integration Service includes various defect fixes and enhancements, including two new filters for Remedy ITSM and JIRA trigger fields:

• is one of 
• is not one of

BMC Helix Integration Service released. The product consists of three components: BMC Helix Integration Studio, BMC Helix Connector Designer, and Integration Controller. End users and tenant administrators can use BMC Helix Integration Studio to design flows. Developers and integration specialists can use BMC Helix Connector Designer to create custom connectors for third-party services and applications. Tenant administrators can set up Integration Controller on an on-premises production server to allow connector integrations.

1. There was no patch with version number 20.08.14.

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2. There are no patches with version numbers 20.08.10, 20.08.11, and 20.08.12.

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3. There are no patches with version numbers 20.08.06, 20.08.07, and 20.08.08. ↩