The installation utility is unable to run root scripts and reports an invalid root password on computers running Red Hat Enterprise Linux AS

The installation utility is unable to run root scripts on computers running Red Hat Enterprise Linux AS and reports an invalid password, even though a correct root password was entered, and the installation completed successfully. This problem occurs, because the installation utility cannot find su to switch to root to run the script.

The following error message is displayed in the log file:

CI_ROOT_BAD_PASSWD;Unable to run script [scriptName] as user [root] because of invalid password. The script has to be run manually later as root.

To fix the problem

After the product installation is complete, run the root scripts manually. The installation utility creates a root script log that lists the scripts that were to be run during the installation session and each script's arguments. You can use this log file to determine what scripts you will need to run manually. By default, the script log file is located in the $HOME/BMCINSTALL directory and uses the following naming convention: computername_timestamp.log_rootscripts.

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