Release notes and notices
updated 23 Sep

This section provides information about what is new or changed in this space, including urgent issues, documentation updates, service packs, and patches. 


To stay informed of changes to this space, click the  icon on the top of this page




The PATROL Installation Utility is also known as PATROL Common Install.

September 23, 2019Technical bulletinsAdded platform support
July 18, 2019Technical bulletinsAdded platform support
May 21, 2019Technical bulletinsAdded platform support
December 18, 201811.3.00.001: Fix pack 1

Released a fix pack to fix issues reported in the earlier versions.

December 18, 2018Technical bulletins
Added platform support
July 31, 2018Technical bulletinsAdded platform support
July 25, 2018Technical bulletinsAdded platform support
July 03, 2018Technical bulletinsAdded platform support
May 14, 2018Technical bulletins

Added platform support

March 22, 201811.3.00 enhancements

Added the following fixed defects:

  • QM002282364
  • QM002368015
  • QM002373633
  • QM002379768
  • QM002387604

Ready-made PDFs are available on the PDFs page. You can also create a custom PDF.

 Click here to see the steps.

The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.  

Creating PDF and Word exports

You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

To export to PDF or Word

  1. From the Tools menu in the upper-right, select a format:
    • Export to Word to export the current page to Word format
    • Export to PDF to export the current page or a set of pages to PDF
  2. If exporting to PDF, select what template you want to use:
    • Simple to export a lightweight PDF with no cover, table of contents, or index.
      By default, the Simple template only exports the current page.
    • Standard to export a traditional PDF with a cover, table of contents, and index.
      By default, the Standard template exports the current page and all child pages.



One-click Installation Guides

Click one of the following links to create and download a PDF that contains the latest documentation for your operating system. The PDF export begins when you click the link and requires 30-60 seconds to complete.

Windows Installation Guide

UNIX Installation Guide

To access a ready-made PDF of the entire space, see PDFs.

Supported platforms and browsers


 System requirements for the installation utility

Downloading the PATROL Installation Utility


Information about installing the product and migrating the product data.

Installing products in a Windows environment


Describes how to install BMC products on Windows computers

Installing products in a UNIX environment


Describes how to install BMC products on UNIX computers



 Issue resolution, error messages, logs, and contacting Support.

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