This documentation supports the 23.3 version of BMC Helix Innovation Suite (AR System and BMC Helix Innovation Studio).

To view an earlier version, select the version from the Product version menu.

Using TrueSight Orchestration for integration

TrueSight Orchestration enables IT organizations to automate tasks and processes, such as trouble ticketing, fault management, performance monitoring, and virtualization management.

Application developers can integrate AR System applications with TrueSight Orchestration. This integration requires the AR System web services plug-in, which uses the Java plug-in server, to be installed with the AR System server

Related topic

Developing applications by using Developer Studio

TrueSight Orchestration Content Open link

AR System acts as a consumer of the TrueSight Orchestration web service. To integrate AR System with TrueSight Orchestration, you must use TrueSight Orchestration 8.1 or later.  For a list of the compatible web application servers, see the BMC Helix Innovation Suite online documentation. 

For more information about TrueSight Orchestration processes and operations, see the TrueSight Orchestration Content Open link documentation.

The following video (4:00) provides a step-by-step procedure to integrate AR System server with TrueSight Orchestration.
To use the information outlined here, you should be familiar with creating forms and workflow in AR System, and you should understand how to use the Set Fields action in a filter or escalation. You must also be familiar with TrueSight Orchestration processes and operations.

To integrate a AR System application with a TrueSight Orchestration web service, you must complete these two main tasks:

  • Create an entry in the AR System Orchestrator Configuration form. Each entry in this form defines a specific TrueSight Orchestration web service configuration.
  • Create a workflow to integrate the application with TrueSight Orchestration, including:
    • A form containing the fields that will hold input and output values for data exchanged with TrueSight Orchestration.
    • A filter or escalation associated with this form. The filter or escalation must include one or more Set Fields actions that use the Atrium Integratordata source.

The tools you use to create AR System workflow and applications and to create and customize TrueSight Orchestration processes have similar names. This section describes using Developer Studio to create AR System workflow that integrates with TrueSight OrchestrationTrueSight Orchestration includes the workflow modeling tool TrueSight Orchestration Development Studio (Development Studio). For information about using Developer Studio with AR System, see Developing applications by using Developer Studio. For information about using Development Studio with TrueSight Orchestration processes, see the TrueSight Orchestration documentation.

The following table list the actions you need to perform while using the TrueSight Orchestration web service:



Define the TrueSight Orchestration web service for AR System

Defining TrueSight Orchestration web services

Modify entries in the AR System Orchestrator Configuration form

Modifying entries in the AR System Orchestrator Configuration form

Use Developer Studio to create an AR System workflow for TrueSight Orchestration

AR System workflow for TrueSight Orchestration integration

Obtain the job status for asynchronous execution operations

Obtaining job status for asynchronous execution operations

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