Consult the following use cases for information about how to achieve value with BMC Helix Innovation Suite:
|Optimize access to the application based on user's domain and authentication mechanism.
This capability offers more secure and exclusive access to the application with a strong authentication mechanism.
|Helps administrators create codeless applications in a few clicks with minimal dependency on developers or a development environment, and to promote codeless applications from a development to test or production environments.
|Helps developers automate the manual tasks, such as data categorization and task assignment, by using machine learning in the application.
|Helps developers build an application that uses the chatbot framework to leverage the conversation capabilities.
Helps administrators test the accuracy of cognitive service data sets in AI Service Management (Categorization and Classification) capabilities for auto-categorization, auto-assignment, and chatbot capabilities.
|Helps administrators and application business analysts leverage cognitive search, full text search, or global search in an application
|Helps application business analysts use an incoming mailbox to automate certain tasks and use an outgoing mailbox to send email notifications.
|Helps developers create extendable definitions. Extendable definitions ensure that the out-of-the-box objects remain unchanged, but developers can add or remove new objects.
|Generates a summary of any input text, attachment text, email, and chat conversations for the support agents to help them quickly resolve requests.
|Helps administrators localize an application by leveraging real-time translation providers such as Google Cloud Translation Services version 2 and Microsoft Azure Translator Speech API version 3.
|Leveraging cognitive and conversation capabilities by using your own cognitive provider
Enables administrators use an existing IBM Watson service and leverage the cognitive and conversational services of BMC Helix Innovation Studio without having to purchase additional services from BMC SaaS Operations for a cognitive provider.
|Altering a notification process on BMC Helix Innovation Suite
Helps administrators, application business analysts, and developers interoperate between BMC Helix Innovation Studio and AR System.
|Creating interactive dashboards for your applications by using BMC Helix Dashboards
|Enables administrators create interactive dashboards for Service Management applications.
|Integrating third-party products with BMC Helix Innovation Suite by using REST APIs
Enables administrators integrate BMC Helix Innovation Suite with third-party products by using APIs and web services.
|Using Email Engine to enable email driven business processes
Enables users instruct the AR System server to perform queries, submissions, or modifications to entries, all by using email.
|Using Approval Server to automate the approval-driven business processes
Enables users submit approval requests and manage them in the Approval Console. An Approval Server process administrator defines the completion criteria for the approval process.
|Using BMC Helix Innovation Suite to enable business process automation
|Enables users automate many business processes without having to learn a programming language or use complex development tools.
|Using Migrator to automate migration of data and objects between AR System servers
Enables administrators migrate AR System objects and data.
|Understanding distributed operation use cases
Helps administrators to understand the start-to-finish process of how basic distributed operations are implemented between two geographically distinct servers at Apex Global Industries.