This documentation supports the 23.3 version of BMC Helix Innovation Suite (AR System and BMC Helix Innovation Studio).

To view an earlier version, select the version from the Product version menu.

Integrating

Using BMC Helix Innovation Suite, administrators can integrate BMC applications and third-party applications to perform specific use cases. For example, you can use the connectors in BMC Helix Innovation Suiteto integrate
with third-party applications to:

  • Keep data in sync between applications
  • Automate business processes
  • Improve customer experience
  • Reduce time to closure of service management requests
Related topics

Key concepts

Use cases

Accessing and navigating the AR System Administration Console

Accessing and navigating BMC Helix Innovation Studio

BMC Helix iPaaS Open link

Benefits of integrating with BMC Helix Innovation Suite

  • By using BMC Helix iPaaS, reuse the APIs in the business processes of your applications without having to rebuild the integration for each application or use.
  • Integrating your application with BMC Helix Innovation Suite provides increased functionality and efficiency.
  • Its flexible, multiplatform, multi-database architecture and highly customizable user interface make BMC Helix Innovation Suitehighly adaptive.
  • The webhook definition eliminates the manual effort required to create workflows and removes the need for continuous server polling.
  • Integration by using REST APIs requires a limited number of operations for the interactions between clients and services.
  • Integration by using REST APIs offers ease of communication between multiple data formats such as XML, JSON, and YAML.
  • Web services provide a simple, platform-agnostic method for application integration.

Before you begin

We recommend that you have the following:

Process for integrating BMC Helix Innovation Studio with external systems

The following table lists the actions that you need to perform to integrate BMC Helix Innovation Studio with other applications:

Action

Reference

Integrate an application with third-party systems by using connectors without having to perform any changes to the application code.

Integrating with another application by using a connector

Integrate with RESTful services in a codeless way.

Integrating with REST services in a codeless way

Integrate BMC Helix Innovation Studio with BMC Helix iPaaS, powered by Jitterbit to define the REST communication between BMC Helix Innovation Studio and the integration middleware, without having to write code or run an integration controller.

Integrating BMC Helix Innovation Studio applications with third-party applications by using BMC Helix iPaaS, powered by Jitterbit

Integrate BMC Helix Innovation Studio with BMC Helix iPaaS, powered by MuleSoft to define the REST communication between BMC Helix Innovation Studio and the integration middleware, without having to write code or run an integration controller.

Integrating BMC Helix Innovation Studio applications with third-party applications by using BMC Helix iPaaS, powered by MuleSoft

Process for integrating AR System server with external systems

The following table lists the actions that you need to perform to integrate Approval Server with other applications:

Action

Reference

Select integration points, platforms, an implementation method, and a technology method

BMC Helix Innovation Suite integration methods and options

Configure single sign-on and authentication

Enabling BMC Helix Single Sign-On for Developer Studio

Extend AR System server functionality to external data by using installed and created plug-ins

Enabling plug-ins

Configure and use the ARDBC and AREA LDAP plug-ins to integrate AR System with a directory service

ARDBC plug-ins

Use plug-ins and the AREA API to integrate AR System with external user authentication services.

Setting up AREA plug-ins for integration

View and process external data, access external relational database tables, read data from the AR System database with a third-party application, and provide read-only access to data in AR System forms

Integrating data by using Developer Studio forms

Create custom plug-ins for Developer Studio

Extending Developer Studio

Automate tasks and processes by integrating AR System with TrueSight Orchestration

Using TrueSight Orchestration for integration

Execute and control external applications within workflow to supplement AR System server and clients

Running external processes with the Run Process action

Remove single sign-on capabilities

Removing BMC Helix SSO integration from AR System and Mid Tier

Manually integrate BMC Helix Single Sign-On with AR System server, Mid Tier, and CMDB Portal

Manually integrating BMC Helix Single Sign-On with Jetty server


Was this page helpful? Yes No Submitting... Thank you

Comments