This documentation supports the 23.3 version of BMC Helix Innovation Suite (AR System and BMC Helix Innovation Studio).

To view an earlier version, select the version from the Product version menu.

Accessing and navigating BMC Helix Innovation Studio

BMC Helix Innovation Studio is a graphical user interface used to develop and tailor applications or libraries. You can use the designer tabs in BMC Helix Innovation Studio to create views, records, and business logic for an application or a library. 


The BMC Helix Innovation Studio UI includes the following tabs:

  • Workspace—Displays all applications and libraries that are deployed in BMC Helix Innovation Studio.
  • Administration—Provides a user interface to manage application or library configurations.

This video (4:54) walks you through the BMC Helix Innovation Studio user interface.



 https://youtu.be/ukQWfFrkKQM

To access BMC Helix Innovation Studio

Click the link to BMC Helix Innovation Studio from your activation email. 
After you log in to BMC Helix Innovation Studio, the Workspace page is displayed by default. In BMC Helix Innovation Studio, the main navigation bar appears at the top of each page as shown in the following image:



The following table explains the UI elements on the main navigation bar:

Element nameDescription
Innovation Studio

An application menu that displays a list of applications available in BMC Helix Innovation Studio. By default, Innovation Studio is displayed.

To navigate to an application, from the application menu, click the application name.

Workspace

Displays applications and libraries deployed in BMC Helix Innovation Studio.

Administration

Displays configuration settings to manage BMC Helix Innovation Studio.

Notification

Displays all the notifications from an application.

Customization Layer

Provides the required flexibility to customize out-of-the-box applications by using customization layer. 

Application launcher

Displays list of applications deployed in your environment.
Signed In AsDisplays the user name who has logged in to the product. It also provides an option to view the welcome window.
My availabilityMarks the support staff available for assignments. If the Assignment Availability field is set to Yes, the support staff is marked as available for assignment requests, such as incidents, problems, and change requests.

Overview of the Workspace page

You can use the Workspace page to define the business logic and rules for your application. The following image highlights the UI elements on the Workspace page:

The following table explains the UI elements on the Workspace tab:

Element nameDescription
All

Displays a list of all the deployed applications and libraries.

ApplicationsDisplays a list of all the deployed applications.
LibrariesDisplays a list of all the deployed libraries.
NewEnables you to create new codeless applications and libraries.
InstallEnables you to deploy your codeless application or library for the first time. 

Overview of the Administration page 

You can use the configuration settings on the Administration page to manage BMC Helix Innovation Studio.
The following image highlights the configuration settings on the Administration page:

Overview of an application or a library page

From Workspace, you can open any application or library. On the application or library details page, you can view and customize the definitions by using different designers, as highlighted in the following image:

The following table explains the designer tabs displayed on an application or a library details page:

Designer tab nameDescription
Records

Enables you to access the record definition designer where you can perform the following activities:

  • Create or modify record definitions
  • Customize the data model of an application

Record definitions contain specific fields that store the data required for building an application for your business process.

For more information, see Defining record definitions to store and manage data.

Views

Enables you to access the view definition designer where you can perform the following activities:

  • Create or modify view definitions
  • Customize the UI of an application

View definitions are a graphical representation of your application UI.

For more information, see Defining the user interface through view definitions.

Processes

Enables you to access the process definition designer where you can perform the following activities:

  • Create, modify, or troubleshoot processes
  • Customize the processes that are related to your application

Process definitions are a graphical representation of your application business logic.

For more information about the process designer, see Process designer interface.

Rules

Enables you to access the rule definition designer where you can perform the following activities:

  • Create or modify rules
  • Customize the business rules that are related to your application

Rules are graphical representations of conditions that validate the data of your application.

For more information, see Rule designer interface.

Associations

Enables you to access the association definition designer where you can create relationships between record definitions.

Associations are different types of relationships between record definitions that enable you to use fields from one record definition to another record definition.

For more information, see Creating record associations.

Named Lists

Enables you to access the named list definition designer where you can customize a list of name-value pairs used in a drop-down menu of your application.

Named lists are drop-down menus that make data entry faster in your application.

For more information about named lists, see Facilitating data entry through named lists.

Documents

Enables you to access the document definition designer where you can create or modify document definitions.

Document definitions are schemas with fields defined in JSON format. A document definition enables you to access individual attributes within a metadata object and use the attributes in a process.

For more information, see Defining a document schema.

Chatbots

Enables you to access the chatbot definition designer where you can create and configure single or multiple chatbots.

Chatbot definitions contain settings such as supported chat channels, skinning and branding, and search provider for each chatbot in your application.

For more information about chatbots, see BMC Helix Virtual Agent Open link .

Web APIs

Enables you to access the Web API definition designer where you can create or edit Web API definitions.

Web APIs are REST API web requests used to connect to RESTful services in a codeless way.

For more information, see Creating a REST API web service request definition.

Events

Enables you to access the event definition designer where you create or modify events and their attributes.

Event definitions are application events and their attributes that you can track to derive the application usage metrics.

For more information about application events, see Tracking application usage and generating reports.

Event Statistics

Enables you to access the event statistics definition designer where you can create or modify event statistics definitions.

Event statistics definitions are the frequencies at which you want to track the event data and to group the event data to derive consolidated metrics.

For more information about event statistics, see Tracking application usage and generating reports.

Configurations

Enables you to access the configuration definition designer where you can specify configuration settings and functions for your application.

Configuration definitions are application settings that you can specify to be displayed on the Administration tab.



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