Modifying profile details

The information available in the user profile is added by Standard Administrators or Standard Masters from the People console.

You can view and change some of your user details from the BMC HR Case Management home page by navigating to Actions > My Profile.

You might need to modify some details in your user profile. You can modify only the following details in your user profile:

  • Update and remove your profile image from the Personal Information section
  • Your skills on the Skills tab
  • The questions on the Challenge Questions tab
  • Add related cases or people on the Related Items tab.


Only Standard Administrators or Standard Masters can edit other fields in your profile.

 Click here to view My Profile form...

Change user profile screen 

To modify your profile

  1. Select Actions > My Profile from the BMC HR Case Management home page.

  2. Click Edit link in the upper-right corner of the Main Details section.

  3. To add or modify skills, click the Skills tab.

  4. To add or modify questions to verify your identity, click the Challenge Questions tab.

  5. To add or modify related items such as cases or people, click the Related Items tab. You can filter related items records or search for them.

  6. Click Close.

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