Ingesting data from BMC and third-party products
An organization with a huge IT infrastructure and global operations may have multiple monitoring tools that are used to monitor and manage the performance and health of its infrastructure environment. Managing multiple and independent third-party monitoring tools may impact coherent monitoring.
BMC Helix Service Monitoring provides you a solution that acts as a manager of managers and enables you to achieve the following:
- View events, metrics, and topology data synchronized from multiple sources using a single interface
- Resolve the issues impacting the service health from a single interface
- Drill down to find out root causes that impacted the service health
- Remediate open events associated with services and situations
BMC Helix Service Monitoring interacts with various BMC and third-party products to get events, metrics, and topology data. As a tenant administrator, you can configure these integrations as explained in the following table:
|Download and install connectors
|Download and install connectors for third-party integrations.
|Explore the available integrations
Configure one or more of the following integrations and start receiving data. For more information, see:
|Derive actionable insights