BMC Helix Portal 23.4
BMC Helix Portal is a part of the BMC Helix IT Operations Management (ITOM) solution and is the launchpad for all your licensed BMC Helix services. BMC Helix Portal is built on a microservices-based architecture and is available both as a SaaS service and as a container-based on-premises deployment.
With BMC Helix Portal, you can use common services such as user management, tenant management, and single sign-on. As a tenant administrator, you can use these common services to set up role-based access control for all the integrated BMC products available on the platform.
Learn what’s new or changed for BMC Helix Portal 23.4 including new features, urgent issues, documentation updates, and fixes or patches.
To stay informed of changes to this list, click the icon on the top of this page.
|December 11, 2023
|November 3, 2023
|October 5, 2023
|23.4 enhancements and patches
|September 6, 2023
Enhancements available in this release:
|23.3.02 enhancements and patches
|August 4, 2023
|Retrieve the permissions of user groups by using the API
|23.3.01 enhancements and patches
|July 6, 2023
|23.3 enhancements and patches
Ready-made PDFs are available on the PDFs page. You can also create a custom PDF.
- From the Tools menu in the upper-right, select a format:
- Export to Word to export the current page to Word format
- Export to PDF to export the current page or a set of pages to PDF
- If exporting to PDF, select what you want to export:
- Only this page to export the current page
- This page and its children to export a set of pages
Related release notes
The following links provide updates about the integrated BMC Helix products:
Set up the product and tailor the environment according to your organizational requirements.
As a tenant administrator, set up role-based access control (RBAC) for various products from a single place.
As a tenant administrator, perform RBAC by using the REST API endpoints.
This topic describes and links to PDFs and videos that support this product release.
If the ready-made PDFs of this space do not satisfy your requirements, you can create a custom PDF for a specific topic, a topic and its children, or a group of topics with a specific label. For information about how you can export a custom PDF from this space, see Exporting to PDF and other formats.
Here are some answers to the most frequently asked questions about BMC Helix Portal.
Currently, BMC Helix Portal and the integrated products support only the English locale.
Yes, you can view the audit records in the BMC Helix Portal Audit dashboard. For more information, see Viewing audit records in BMC Helix Dashboards.
To view the product version, on the title bar, click and select Application details. The following integrated IT Operations Management products are in sync with this release version:
- BMC Helix AIOps
- BMC Helix Dashboards
- BMC Helix Discovery
- BMC Helix Intelligent Automation
- BMC Helix Intelligent Integrations
- BMC Helix Log Analytics
- BMC Helix Operations Management
Idle timeout is the maximum period during with a session in a BMC application integrated with BMC Helix Portal can be idle before the user is automatically logged off. The UI idle timeout is the maximum length of time that a user remains logged in to integrated products without making any mouse movements, clicks, or keyboard input.
To set the UI idle timeout for BMC Helix Portal, request BMC SaaS Operations team at BMC Support.
BMC Helix Portal uses the browser time zone as the preferred time zone. Additional options to set the time zone are not available.