Use cases
Consult the following use cases for information on how to achieve value with BMC Helix Platform.
Use case | Business value | Products used |
|---|---|---|
| Empowering non-developers to develop codeless applications | Helps an application business analyst to create codeless applications in a few clicks with minimal dependency on developers or development environment, and to promote codeless applications from a development to test or production environments. |
|
| Leveraging Remedy ITSM Foundation data | Helps administrators to load and synchronize Foundation data from Remedy IT Service Management (Remedy ITSM) Suite to BMC Helix Platform. |
|
| Leveraging cognitive capabilities in your application | Helps a developer to automate the manual tasks, such as data categorization and task assignment, by using machine learning in their Digital Service applications. |
|
| Helps a developer to build an application that uses the chatbot framework. |
| |
| Leveraging machine learning metrics to improve cognitive service data sets | Helps an administrator to test the accuracy of cognitive service data sets when you use BMC Helix Platform Cognitive Service for auto-categorization, auto-assignment, and chatbot capabilities. |
|
| Leveraging search in your application | Helps an administrator and application business analyst to leverage cognitive search, full text search, or global search in an application |
|
| Automating tasks though emails | Helps an application business analyst to use an incoming mailbox to automate certain tasks and to use an outgoing mailbox to send email notifications. |
|
| Extendable application definitions to allow additive changes | Helps a developer to create extendable definitions. Extendable definitions ensure that the out-of-the-box objects remain unchanged, but developers can add or remove new objects. |
|
| Generates a summary of any input text, attachment text, email, and chat conversations for the support agents to help them quickly resolve requests |
| |
| Enabling real-time translation for an application | Helps an administrator to localize an application by leveraging real-time translation providers such as Google Cloud Translation Services version 2 and Microsoft Azure Translator Speech API version 3 |
|
Was this page helpful? Yes No
Submitting...
Thank you
Comments
Log in or register to comment.