This documentation supports an earlier version of BMC Helix Operations Management.To view the documentation for the latest version, select 23.3 from the Product version picker.

Example: Add notes to incoming events to indicate event generation

Scenario

Sarah is an administrator at Apex Global. She has been using REST APIs to add notes to incoming events. She now wants to add notes to incoming events to indicate event generation by using an advanced enrichment policy.

To add notes to incoming events, perform the following steps:

  1. Define the event selection criteria.
  2. Build the policy workflow.

Actions used in the example

  • If-Then-Else
  • Function

For more information about actions, see Actions-for-advanced-and-time-based-enrichment.

To define the event selection criteria

  1. Select Configuration > Event Policies and click Create.
  2. In the Event Selection Criteria, define a condition to select events from the class APP_MISSING_PROCESSES (custom event class) that contain the message "testApp".

The following image illustrates how the event selection criteria will look;

Event_selection_criteria.png

To learn how to construct the event selection criteria, see Creating-and-enabling-event-policies.

To build the policy workflow

On the Advanced Enrichment page, perform the following steps to build the policy workflow:

TipYou can hover over an action to view the complete label for the action as shown:Action_hover.png

  1. Add the If action by defining a condition, under the If Settings, that checks for a message indicating that the application is up.
    If_settings_app_up.png

  2. Under Then, add a Function action to generate an event of the APP_UP (custom event class) event class if the application is up.
    Function_settings_app_up.png

  3. To add a note for the app up event that is generated in the earlier step, under Then, add a Function action.
    Function_settings_add_note_app_up.png

  4. Under Else, add the If action by defining a condition, under the If settings, that checks for a message indicating that the application is down.
    If_settings_app_down.png
  5. Under Then, add a Function action to generate an event of the APP_DOWN (custom event class) event class if the application is down.
    Function_settings_app_down.png

  6. To add a note for the app down event that is generated in the earlier step, under Then, add a Function action.
    Function_settings_add_note_app_down.png

Results

The resulting policy workflow adds notes to incoming events to indicate event generation as shown in the following image:

Add note to incoming events to indicate event generation policy workflow.png

 

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