Configuring blackout policies
Blackout policies enable you to black out events originating from various devices. These policies help you blackout events only, they are not applied to data. The following instructions help you to create, edit, copy, view, enable, disable, and delete blackout policies.
The following video (7:03) created by BMC Customer Support describes how to create a blackout policy.
To create a blackout policy
On the Configuration > Blackout Policies page, click Create, and do the following:
Specify a unique name, optional description, and precedence number for the policy.
Create the selection criteria based on which the policy is applied to the events.
Values that you specify in the selection criteria are case-sensitive. For example, Message Equals test and Message Equals TEST are considered as different values.Click Add Policy Configuration and configure the blackout settings.
You can configure one of the following settings. You can also select a desired time zone under the Advanced Settings.One Time: Can be used to black out event notifications during a specified time period only, such as a holiday, or during an expected change in your IT environment.
Perform the following steps to configure this setting:Select the start date for the blackout and click Next.
You can click the arrows to change the month and the year.Set the start time for the blackout. The current system time is the default. Perform the following steps:
- Move the hours hand to set the hours part of the time.
- Move the minutes hand to set the minutes part of the time.
- Select the time of the day that is A.M. or P.M.
- Click Next.
- Select the end date for the blackout and click Next.
You can click the arrows to change the month and the year. - Set the end time for the blackout. The current system time is the default. Perform the following steps:
- Move the hours hand to set the hours part of the time.
- Move the minutes hand to set the minutes part of the time.
- Select the time of the day that is A.M. or P.M.
- Click OK.
- Recurring: Can be used to black out event notifications for a specified time period on a recurring basis, such as during a regular maintenance window, or if your IT operators don't want to see event notifications during certain times of the day.
Perform the following steps to configure this setting:Configure the start time and end time of the blackout.
Configure the recurrence pattern of the blackout.
Configure the range of recurrence of the blackout.
- (Optional) In Blackout Actions, specify the action that you want to take during the blackout window. To learn about blackout actions, see Blackout policies.
- Click Save.
(Optional) Select Enable Policy.
You can enable or disable the policy any time from the Blackout Policies page.- Save the policy.
Can I create a new policy using an existing policy?
You can create a new policy quickly by copying an existing policy and editing the configurations. For more information, see Copying a blackout policy.
Sarah is an administrator at Apex Global. She wants to blackout maintenance-related events during a database maintenance period that runs twice a week and lasts for an hour from 2.00 AM to 3.00 AM. She can schedule the blackout by using the following settings:
To edit a blackout policy
On the Configuration > Blackout Policies page:
- Do one of the following:
- Select the policy and click Edit.
- From the Actions menu of a policy, select Edit.
Edit the policy and save the changes.
Can I edit active policies?
You cannot edit active policies. To edit an active policy, you must first disable it.
To copy a blackout policy
On the Configuration > Blackout Policies page:
- Click the action menu of the policy that you want to copy and select Copy.
The Create Blackout Policy page is displayed with the configurations of the copied policy. - Modify the configurations according to your requirements to create a new policy quickly.
To view the list of blackout policies
On the Configuration > Blackout Policies page, view the list of blackout policies.
By default, the policies are sorted by the last updated date and time (Modified By / On column). To sort on a different column, click the column heading.
To enable or disable a blackout policy
On the Configuration > Blackout Policies page, do one of the following:
- Select the policy and click Enable or Disable.
- From the Actions menu of a policy, select Enable or Disable.
- Edit the policy and select or clear the Enable Policy check box.
To delete a blackout policy
On the Configuration > Blackout Policies page, do one of the following:
Select one or more policies, click Delete, and click OK.
- From the Actions menu of a policy, select Delete, and click OK.
Can I delete active policies?
No. Active policies cannot be deleted. To delete an active policy, you need to first disable it.
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