Supported out-of-the-box integrations for BMC Helix Intelligent Integrations
BMC Helix Intelligent Integrations integrates with various third-party products to gather alert, event, metric, and topology data. The following table lists the supported connector versions, type of connector supported, and supported data types.
For all third-party sources, both the SaaS and on-premises type of connectors are supported.
If the source is deployed in a SaaS environment, ensure that you have set up a firewall rule to allow traffic from the egress IP to the connector host on the listening port. Request the egress IP of your tenant from BMC Software if you don't already have it. If the source is deployed in an on-premises environment, deploy the BMC Helix Intelligent Integrations gateway.
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| Third-party connector | Supported versions | Supported data type | |||
|---|---|---|---|---|---|
| Alerts/ Alarms | Events | Metrics | Topology | ||
AppDynamics | 22.6.0-1003 |
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Aternity | 2022.6.2.3431 |
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AWS CloudWatch | NA |
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Azure Monitor | NA |
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VMware Tanzu Application Service for VMs Cloud Foundry | 2.10, 2.13 |
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BMC Helix CMDB | 22.1.01 |
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CA APM | 10.7 SP3 |
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Catchpoint | NA |
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Dynatrace | 1.233.95.20220121-125411 |
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Microsoft SCOM | 2019 |
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Nagios XI | XI 5.8 |
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Nagios Core | 4.4.7 |
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IBM Netcool | 8.1 Fixpack 28 |
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Micro Focus NNMi | 2022 |
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New Relic | NA |
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Prometheus | 2.25 to 2.34 |
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Amazon Managed Services for Prometheus | NA |
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ServiceNow | Tokyo (Applicable for version 22.4.01 and later) |
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SolarWinds NPM | 12.5 2019.4 2020.2 |
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Splunk | 7.x 8.x |
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VMware vROps | 8.5.0 |
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Zabbix | 4.0 (non-containerized) |
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