Product overview

BMC provides you with the following products to facilitate integrations with BMC and third-party data sources: 

  • BMC Helix Intelligent Integrations
  • BMC Helix Developer Tools

Both of these products leverage BMC Helix Portal to provide single sign-on authentication for users.


BMC Helix Intelligent Integrations

BMC Helix Intelligent Integrations offers a systematic, automated approach to distributing valuable operations data to the applications and teams best positioned to achieve desired business outcomes. This data includes event, metric, and topology information from  all domains (cloud-based, on-premises, or hybrid).

Liberate data from application, network, storage, database, cloud, and other siloed IT operations domains by using the simple, scalable, resilient, and easy-to-configure BMC Helix Intelligent Integrations. Use this data in AIOps, advanced IT analytics, decision support, and visualization tools. 

BMC Helix Intelligent Integrations uses REST APIs to communicate with data sources and offers the following benefits:

  • Enables fast and easy automated integrations, thus saves time.
  • Provides continuous data streams from the connected data sources, thus saves the resources required to continuously track the data sources for streaming. 
  • Provides a click-and-connect capability to configure an integration, thus saves the efforts that might be required to integrate with the data sources such as the effort required to write a custom script to collect data.
  • Sends collected data to various BMC Helix applications such as BMC Helix Operations Management, BMC Helix Discovery, BMC Helix AIOps, and BMC Helix Discovery. These applications offer you a single pane of glass for analyzing data and deriving actionable insights. For more information, see Integrating by using BMC Helix Intelligent Integrations.

The following video (3:19) provides a high-level overview of BMC Helix Intelligent Integrations.

https://youtu.be/c-BdOK7teNY

Tip

To view all videos for the product, go to the BMC Helix AIOps Open link .

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The following diagram shows how BMC Helix Intelligent Integrations collects data from various data sources and sends it to various BMC Helix applications.



BMC Helix Developer Tools

As a tenant administrator, you can use BMC Helix Developer Tools to integrate with multiple products to collect event, service, and topology data. 

BMC Helix Developer Tools uses a Fluentd-based framework for integration with BMC and third-party data sources to ingest data for monitoring in BMC Helix AIOps. Use it to build custom integrations for the third-party data sources that do not have out-of-the-box integrations. You can also build integrations to collect logs from various sources such as Amazon Web Services, Kubernetes, Windows- and Linux-based applications, and so on.


Roles and permissions

BMC Helix Portal is where you can create and edit users and user groups, and assign any of the available permissions, such as creating, modifying, viewing, deleting, or managing objects. You cannot create new permissions.

Use the following information for assigning permissions to the BMC Helix Intelligent Integrations and BMC Helix Developer Tools users. For information about assigning permissions, see Setting up roles and permissions Open link in the BMC Helix Portal documentation.

Roles

Responsibilities

Permissions

  • Setting up roles and permissions Open link
  • View all the configured integrations
  • Create, edit, and delete integrations that are created by using BMC Helix Intelligent Integrations and BMC Helix Developer Tools

All permissions





BMC Helix Developer Tools

View all the configured integrations

Developer Tools 

integrations view

  • View all the configured integrations
  • Create, edit, and delete integrations

Developer Tools

integrationsview
integrationsmanage

  • View all the configured connectors

Developer Tools

connectorsview

  • View all the configured connectors
  • Download, install, and delete connectors

Developer Tools

connectorsmanage

BMC Helix Intelligent Integrations

View all the configured integrationsStreamweaver Connectorintegrationsview

 

  • View all the configured integrations
  • Create, edit, and delete integrations
Streamweaver Connectorintegrationsview
integrationsmanage


Learn more

Use the following links to find information to help you get started with BMC Helix Intelligent Integrations and BMC Helix Developer Tools:

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