Deployment scenarios

Depending on whether you have Helix subscription or BMC Helix IT Operations Management on-premises entitlement, and the location of the third-party product (SaaS, On-premises) from which you want to collect data, deploy BMC Helix Intelligent Integrations as described in the following scenarios.

Deployment scenarios for Helix subscribers

If you have the Helix subscription, depending on the data source location (SaaS, On-premises), the following deployment modes are available:

Use the SaaS deployment of BMC Helix Intelligent Integrations
Deploy the gateway in your on-premises environment

SaaS deployment of BMC Helix Intelligent Integrations

Use the SaaS deployment of BMC Helix Intelligent Integrations to collect data from the third-party products (on-premises and SaaS). In this scenario, collected data is sent to the BMC Helix applications that are part of your SaaS environment, as shown in the following diagram:

Port requirements

Depending on the third-party product (data source) location, the following ports are required for communication:

Data source location

Ports

On-premises

Data source port:

REST/ JDBC port. If a proxy is used for the incoming connection to the data source, the proxy port.

Obtain the egress IP of your tenant. Request the egress IP from BMC Support if you don't already have it. To allow communication from the egress IP (data source connector) to the data source, open the port on which the data source is listening (default is 443).

SaaS

Data source port:

If the data source is externally accessible on port 443, no other port requirements.

If the data source is not accessible, obtain the egress IP of your tenant. Request the egress IP from BMC Support if you don't already have it. To allow communication from the egress IP (data source connector) to the data source, open the port on which the data source is listening (default is 443).

On-premises deployment of the BMC Helix Intelligent Integrations gateway

Deploy the BMC Helix Intelligent Integrations gateway in your on-premises environment to collect data from third-party products (on-premises and SaaS). In this scenario, collected data is sent to the BMC Helix applications that are part of your SaaS environment, as shown in the following diagram:

Port requirements

Depending on the third-party product (data source) location, the following ports are required for communication:

Data source location	Ports
On-premises	BMC Helix Intelligent Integrations ports: Accessing the BMC Helix Intelligent Integrations UI from a client requires the following ports: 80, 7457, 8529, 3005, 9090-9095 (HTTP) 443 (HTTPS)
On-premises	Data source port: REST/ JDBC port. If a proxy is used for the incoming connection to the data source, the proxy port.
SaaS	BMC Helix Intelligent Integrations ports: Accessing the BMC Helix Intelligent Integrations UI from client requires the following ports: 80, 7457, 8529, 3005, 9090-9095 (HTTP) 443 (HTTPS)
SaaS	Data source port: REST port. If a proxy is used for the outgoing connection from the data source, the proxy port.

Deployment scenario for BMC Helix IT Operations Management on premises

If you have the BMC Helix Operations Management on-premises entitlement, deploy the BMC Helix Intelligent Integrations gateway in your on-premises environment. In this scenario, collected data is sent to the BMC Helix applications that are part of your on-premises environment, as shown in the following diagram:

Port requirements

Depending on the third-party product (data source) location, the following ports are required for communication:

Data source location	Ports
SaaS	BMC Helix Intelligent Integrations ports: Accessing the BMC Helix Intelligent Integrations UI from a client requires the following ports: 80, 7457, 8529, 3005, 9090-9095 (HTTP) 443 (HTTPS)
SaaS	Data source port: REST/ JDBC port. If a proxy is used for the incoming connection to the data source, the proxy port.
On-premises	BMC Helix Intelligent Integrations ports: Accessing the BMC Helix Intelligent Integrations UI from a client requires the following ports: 80, 7457, 8529, 3005, 9090-9095 (HTTP) 443 (HTTPS)
On-premises	Data source port: REST/ JDBC port. If a proxy is used for the incoming connection to the data source, the proxy port.

Deployment scenarios