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BMC Helix Intelligent Automation 23.1

Release notes and notices

Learn what’s new or changed for BMC Helix Intelligent Automation including new features, urgent issues, and documentation updates.

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Related topics

Known and corrected issues

Support information

DateSummaryTitle
March 14, 2023
Enhancements available in this release:
  • Multiple and complex trigger conditions in Proactive Service Resolution
  • Information events for automation policies
  • Additional options for specifying trigger conditions while creating automation pol
23.1.02 enhancements and patches
Feb 3, 2023
Ability to create an incident manually by using Proactive Service Resolution
23.1.01 enhancements and patches
Jan 12, 2023

Enhancements available in this release:

  • Create blackout policies in BMC Helix Operations Management automatically based on change requests
  • Support for specifying multiple functions in Proactive Service Resolution
  • Audit report for BMC Helix Intelligent Automation in BMC Helix Dashboards
  • In-app notifications
23.1.00 enhancements and patches
Dec 9, 2022Proactive Service Resolution - Level 3 for BMC Helix IT Service Management22.4.02 enhancements and patches
Nov 14, 2022

Support for connecting to on-premises BMC Helix IT Service Management to create incidents. 

22.4.01 enhancements and patches
Oct 10, 2022

Enhancements available in this release:

  • Proactive Service Resolution for BMC Helix IT Service Management - Level 1 and Level 2
  • Support for validating the SSL certificates while running the plugin
  • Support for running the plugin on an HTTPs protocol
22.4 enhancements and patches

Related release notes

The following links provide updates about the products that BMC Helix Intelligent Automation connects with:

  • BMC Helix AIOps release notes Open link
  • BMC Helix Continuous Optimization release notes Open link
  • BMC Helix Dashboards Open link
  • BMC Helix Operations Management release notes Open link
  • BMC Helix Portal release notes Open link

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Ready-made PDFs are available on the PDFs and videos page. You can also create a custom PDF.

The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.  

Creating PDF and Word exports

You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

To export to PDF or Word

  1. From the Tools menu in the upper-right, select a format:
    • Export to Word to export the current page to Word format
    • Export to PDF to export the current page or a set of pages to PDF
  2. If exporting to PDF, select what you want to export:
    • Only this page to export the current page
    • This page and its children to export a set of pages
    For example, selecting This page and its children from the home page exports the entire space to PDF.

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Last modified by Shweta Hardikar on Mar 14, 2023
new fixes release_notes 22_4_00 externallink 23_1_00 23_1_01 23_1_02

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