Sharing and importing dashboards

As a tenant administrator, an editor, or a viewer, you can share a dashboard or a panel as a link or a snapshot with other users. You can also export or download dashboards or panels and import community or custom dashboards in the system.

Community dashboards are open-source dashboards that you can import for your use. You can import them from  here Open link . For more information, click  here Open link .

Custom dashboards are the dashboards that you create or edit.

To learn about dashboard concepts, see Setting up dashboards.

To share a dashboard or a panel

  1. Open a dashboard and click the Share icon .
    If you are sharing only a panel, click the title header of a panel and click the Share icon.
  2. On the Share page, select one of the tabs depending on how you want to share the dashboard or panel.
    • Link — Copy and share the link that you can see in this tab. You can choose to share the dashboard or panel with its current time range and template variables Open link . You can also select a theme.
    • Snapshot — Share a dashboard or panel instantly with users inside or outside your organization. When you share a snapshot, sensitive data is removed and only the metrics data is displayed. While sharing, you can add a name for the snapshot and add an expiry time. The snapshot will not be available after the expiry time. You can also choose to configure a timeout for the dashboard or panel to collect data before taking a snapshot. For more information, click  here Open link .


      By default, the Snapshot option is disabled in BMC Helix Dashboards. The tenant administrator or an editor can enable the Snapshot option for your account.

      To enable the Snapshot option:

      • On the BMC Helix Dashboards home page, hover over the Settings icon and click Preferences.
      • Under Managing dashboard features, enable Snapshot.
    • Export  Save or view the dashboard or panel as a JSON object.
    • Download  Save or view a dashboard or panel as a PDF, XLS or CSV file. You can select the page layout for the PDF. You can also configure the formats to download a dashboard. For more information, see To configure variable for supported report formats.

To import a dashboard

  1. On the left navigation pane, do one of the following.
    • Hover your mouse over the Create icon and click Import.
    • Hover over Dashboards and click Browse.
  2. On the Import page, do one of the following:
    • Click Upload .json file and browse to the dashboard JSON file.
    • In the Import via panel section, paste the dashboard JSON text.
  3. Click Load.
  4. Add a name and select a folder for the dashboard.
  5. Click Import.

To embed dashboards or panels in external applications

As a tenant administrator or an editor, embed dashboards or panels into any external application by using an iframe. By doing so, you can view a dashboard or a panel directly from an external application without logging into BMC Helix Dashboards. 


The external application must be integrated with the same BMC Helix Single Sign-On as BMC Helix Dashboards.  Otherwise, you will not be able to embed dashboards or panels in your application. 

  1. Open a dashboard and click a panel title.
  2. Click Share.
  3. In the Share Panel dialog box, select the Embed tab.
  4. Copy the HTML Code displayed in the Embed HTML box and paste it into the external application to view the panel.

    <iframe src="https://<tenantURL>/dashboards/d-solo/UID-EVENTDATA/event-data?orgId=6881408&from=1646032655008&to=1646205455008&panelId=6" width="450" height="200" frameborder="0"></iframe>

    In the above URL:

    • EVENTDATA indicates the dashboard's UID. 

    • from=1646032655008&to=1646205455008 indicates the date/time range for which the data will be displayed in the external application.
    • panelId=6 indicates the panel that you want to embed.
    • width="450" height="200" indicates the size of the panel that will be displayed in the external application.
  5. (Optional) If you want to embed a dashboard in an external application, copy the URL of the dashboard as displayed on your computer screen and create an iframe URL:

    <iframe src="https://<tenantURL>/dashboards/d/UID-EVENTDATA/event-data?orgId=6881408&kiosk=tv&from=1646032655008&to=1646205455008 width="800" height="400" frameborder="0"></iframe>

    where kiosk=tv indicates that the dashboard will be displayed in cycle view mode.

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