Asset Inventory dashboard
As a dashboard user, you can use the Asset Inventory dashboard to get the inventory details of asset type Computer Systems, such as the count of assets, the refresh and purchase trend of assets, the count of spare assets, and so on. For instructions on creating or editing dashboards, see Configuring dashboards, panels, and queries. For information about dashboard concepts, see Setting up dashboards.
BMC Helix ITSM Asset Management predefined reports
from the BMC Helix ITSM Asset Management online documentation
Example: Tracking the spare laptops in the inventory
Jim, a service desk agent has received a request for a spare laptop. For fulfilling this request, Garth, the asset manager wants to check the number of spare laptops that are available in the inventory.
The following image shows the Asset Inventory dashboard with sample data:
For a list of icons and operations that are common across dashboards, see Orientation.
To view the dashboard
- On the left navigation pane, hover your mouse over the Dashboards icon
and click Browse. Click the Helix ITSM folder and then click Asset Inventory.
Tip: Quick access from the home page
To quickly open the dashboard from the home page, mark it as a favorite by using the star icon. Additionally, after you open a dashboard, it is available under Recently viewed dashboards on the home page.
Panels in the Asset Inventory dashboard
| Panels | Description | Example |
|---|---|---|
| Assets in Inventory | ||
| Dashboard filters | Displays the following custom filters to view the asset inventory information on the dashboard:
Additionally, you can filter the data by using the date and time range global filter. By default, the search result displays the data of last 30 days. |
|
| Total Assets | Displays the total number of assets in the inventory. |
|
| Asset Distribution by Site | Displays the number of assets in the inventory available at different locations in a bar chart. You can click the bar charts to view the asset details. The asset details are displayed in the Asset Details - Drill-through dashboard. On the Asset Details - Drill-through dashboard, when you click the asset name, it opens the asset record in Smart IT. |
|
| Asset Distribution per Site | Displays the number of assets available at different locations based on the following parameters in a cross-tab:
You can click the value of assets to view the asset details. The asset details are displayed in the Asset Details - Drill-through dashboard. On the Asset Details - Drill-through dashboard, when you click the asset name, it opens the asset record in Smart IT. |
Asset Details - Drill-through:
|
| Spare Assets | ||
| Total Assets | Displays the total number of spare assets in the inventory. |
|
| Spare Asset Distribution by Site | Displays the number of spare assets in the inventory at different locations in a bar chart. You can click the bar charts to view the asset details. The asset details are displayed in the Asset Details - Drill-through dashboard. On the Asset Details - Drill-through dashboard, when you click the asset name, it opens the asset record in Smart IT. |
|
| Spare Asset Distribution per Site | Displays the number of spare assets in the inventory available at different locations based on the following parameters in a cross-tab:
You can click value of the spare assets to view the asset details. The asset details are displayed in the Asset Details - Drill-through dashboard. On the Asset Details - Drill-through dashboard, when you click the asset name, it opens the asset record in Smart IT. |
Asset Details - Drill-through:
|
| Asset Purchase and Refresh Trend | ||
| Purchase Trend (by Count) | Displays the trend of purchasing assets in a chart. |
|
| Refresh Trend (by Count) | Displays the forecast of refreshing assets in a chart. |
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