Troubleshooting

Consult the following topics for information about troubleshooting the BMC Helix Capacity Optimization components, such as problems you might encounter during installation, configuration, and use of the product, as well as error messages and how to enable logs and collect diagnostic information. 

• Troubleshooting ETLs
• Troubleshooting the Gateway Server
• Troubleshooting Capacity Agent
• Virtual Planner troubleshooting
• Error codes
• Support information
• Troubleshooting resizing recommendations for overallocated VMs
• Accuracy levels of cloud migration simulation
• Troubleshooting Analysis, Models, and Reports
• Troubleshooting the Investigate tool