BMC Helix Capacity Optimization 20.02

All versions

Release notes and notices
updated 29 Dec

This section provides information about what is new or changed in BMC Helix Capacity Optimization, including product issues and documentation updates.

To stay informed of changes to this list, click the  icon on the top of this page.

April 10, 202020.02.01

This patch provides fixes to the issues listed in the Known and corrected issues page.

February 21, 202020.02

This release provides the following enhancements:

  • Enhanced reporting capabilities
    • New Summary Data Mart wizard to create custom data marts
    • Chart sizing options in Helix Capacity Optimization Dashboard
  • Service-aware planning with extended lookback and forecasting duration
  • Improved User Experience
    • Timezone user preferences for Investigate
    • Display of the Gateway Server host name on the Configuration page
    • Introducing Self-help
  • New API for Agent Data
  • Support for Pivotal Cloud Foundry
    • New ETL to import data from Pivotal Cloud Foundry
    • New out-of-the-box view for Pivotal Cloud Foundry
  • Extended coverage for data collection
    • New ETL to import data from the Nutanix Acropolis Hypervisor
    • ETL module enhancements
    • Extended software support
  • Sentry and Moviri packages available out-of-the-box
  • Support for new operating systems


Ready-made PDFs are available on the PDFs page. You can also create a custom PDF.

  1. From the Tools menu in the upper-right, select a format:
    • Export to Word to export the current page to Word format
    • Export to PDF to export the current page or a set of pages to PDF
  2. If exporting to PDF, select what you want to export:
    • Only this page to export the current page
    • This page and its children to export a set of pages
    For example, selecting This page and its children from the home page exports the entire space to PDF.

Getting started


Quickly start using the product to manage your capacity

Product environment details

Register to use the product

Product overview

Learn about the product capabilities



System requirements and planning for the deployment of the Remote ETL Engine and related components



Installing the Remote ETL Engine and related components to collect on-premises data

Collecting data


Setting up data collection



Using the product features



Managing the administrative activities



End-to-end use cases



Development interfaces and toolkits



Issue resolution, error messages, logs, and contacting Support

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