Error codes

his page lists the error codes returned by BMC Helix Capacity Optimization.

Data Hub

Error code

Description

BCO_DH_FAIL001

DataHub reported an issue on the Application Server file system (probably disk is full).

BCO_DH_FAIL002

DataHub reported an Out-of-memory issue on the Application Server.

BCO_DH_FAIL003DataHub reported a no space left on device issue.
BCO_DH_FAIL004DataHub reported a program run issue such as program can not be run, file does not exist, or path to executable is incorrect.
BCO_DH_FAIL006Data Hub reported a network issue.
BCO_DH_FAIL007Data Hub reported a network issue. Check TLS client certificate.

BCO_DH_FAIL101

DataHub services are not responding correctly; a client reported that the connection cannot be established.

BCO_DH_ERR011

DataHub reported a generic issue in the component.

BCO_DH_ERR012

DataHub reported a query issue.

BCO_DH_ERR014

DataHub reported a data-dependent issue in a query.

BCO_DH_ERR015

DataHub exhausted the connection pool to the database.

BCO_DH_ERR016DataHub tried to send an email but the configured SMTP host is unknow.

ETL tasks

Error code

Description

 Solution

BCO_ETL_FAIL001

An ETL reported an issue on the file system (probably disk is full).

 

BCO_ETL_FAIL002

An ETL reported an Out-of-Memory issue.

 

BCO_ETL_FAIL003

An ETL reported a "No Space Left on device" issue. Disk is full.

 
BCO_ETL_FAIL004

An ETL reported a program run issue such as program can not be run, file does not exist, or path to executable is incorrect.


BCO_ETL_FAIL006An ETL reported a network issue. 
BCO_ETL_FAIL007An ETL reported a network issue. Check TLS client certificate.

BCO_ETL_FAIL101

An ETL discovered a malformed URL specified for connecting to a data source exposing HTTP or SOAP API.

 

BCO_ETL_FAIL102

An ETL did not recognize data source, or wrong parameters were specified for connecting to a data source.

For example, the connector supports VMware 4 while the datasource reports VMware 3, or the connector supports NetApp Manageability (NM) SDK, while the URL provided is EMC2.

 

BCO_ETL_FAIL103

An ETL reported a user access denial; wrong user or password specified for connecting to a datasource.

 

BCO_ETL_FAIL104

An ETL reported that wrong database connection parameters were specified, or it was unable to open a connection to the database (database not reachable) for connecting to a datasource with a SQL connection.

 

BCO_ETL_FAIL105

An ETL specified a wrong directory for file extraction (directory not found).

 

BCO_ETL_FAIL106

An ETL reported that all files processed are malformed (datasource or format not recognized).

 

BCO_ETL_FAIL107

An ETL reported a failure loading data to BMC Helix Capacity Optimization data warehouse (no data could be loaded for the datasource) due to a fatal problem in the load phase.

 
BCO_ETL_FAIL108An ETL cannot be started due to misconfiguration or operating system problems. 
BCO_ETL_FAIL109An ETL reported a failure due to connection to a non supported external datasource or datasource/program version. 
BCO_ETL_FAIL110A vCenter service ETL is reporting critical errors during data extraction. 
BCO_ETL_FAIL111A service ETL is reporting critical errors during data extraction. 
BCO_ETL_FAIL112A service ETL is reporting critical errors during data load to Capacity Optimization database. 
BCO_ETL_FAIL113

A VMware ETL is unable to connect to the vCenter as the server certificate does not conform to expected JVM security constraints.

Resolution: Change the vCenter SSL key to use a self-signed certificate. For more information, refer to the VMware documentation.

 
BCO_ETL_FAIL114An ETL detected an error in network name resolution for a given host. 
BCO_ETL_FAIL115Provided query is not a read-only query. Aborting query execution 

BCO_ETL_ERR011

An ETL reported a generic issue in the component.

 

BCO_ETL_ERR012

An ETL reported a query issue.


Internal error. If you get the error for one of the OOTB ETLs, call Customer Support. If you get the error for a custom ETL, check with the ETL developer.

BCO_ETL_ERR014

An ETL reported a data-dependent issue in a query.

BCO_ETL_ERR015

An ETL exhausted the connection pool to the database.

BCO_ETL_ERR016An unsupported operation was attempted by the current login user for example, current configured user has no sufficient rights to perform an operation. 
BCO_ETL_ERR017

The ETL has detected a problem while populating data into the BMC Helix Capacity Optimization database. This could be due to a database problem, or malformed data.

 
BCO_ETL_ERR018The ETL you are trying to run has been dropped.
BCO_ETL_ERR104The requested system template cannot be looked up using the ID and/or name provided in the call.Check the lookup name of the specified system templates
BCO_ETL_ERR107

The template/capacity pool/ capacity container element has not been selected for reservations.

Select the element for reservations from the UI
BCO_ETL_ERR108

The input XML file is malformed or does not conform to XSD.

Review the syntax in the XML file and ensure it conforms to the XSD

BCO_ETL_WARN301

An ETL execution took longer than expected.

 

BCO_ETL_WARN302

An ETL reported that some records were discarded during load to BMC Helix Capacity Optimization Data Warehouse, probably due to malformed data.
This error is reported in cases where there is an issue with aggregation of VM performance metrics to cluster level, and occurs when cluster performance samples returned from vCenter are not aligned with VM performance samples.

 

BCO_ETL_WARN303

An ETL reported that some of the files processed are malformed and have been excluded.

 
BCO_ETL_WARN304An ETL reported that the database table or view or column is missing. 
BCO_ETL_WARN305An ETL reported that a dataset is wrongly populated. Check ETL dataset population. 
BCO_ETL_WARN306An ETL reported that No Data are available for the requested time intervals. 
BCO_ETL_WARN307The ETL reported that directory specified for data parsing is empty or does not contain any valid file. 
BCO_ETL_FAIL119The ETL reported that the input key file directory does not have any key files.
BCO_ETL_FAIL120The ETL reported that the input key file directory is not available on the ETL engine host.
BCO_ETL_FAIL121The ETL reported that the input key file directory does not have any valid key files.
BCO_ETL_ERR122The ETL reported that the key file for one of the Google projects is not in the valid JSON format.
BCO_ETL_ERR123The ETL reported that credentials for one of the Google projects cannot be initialized. Please use the key file that is recently generated for the project.
BCO_ETL_ERR130The ETL failed to retrieve data from the consumption API of Azure.
BCO_ETL_ERR131The ETL authentication with Azure failed while using the Resource Manager API.
BCO_ETL_ERR132The ETL reported a malformed response from the API.
BCO_ETL_ERR133The ETL reported a warning while processing the REST API calls of Azure classic model.
BCO_ETL_WARN313The ETL reported a warning while processing the REST API calls.

ETL Development Kit (EDK)

Error code

Description

Solution
BCO_EDK_ERR101Not a valid command.

Check if the command syntax and specified parameters are correct.

BCO_EDK_ERR102ETL module not found.

Check if the selected API key file and content of ETL project folder are correct.

BCO_EDK_ERR103Connection error.

Check if the selected API key file is correct and the status of the datahub is running.

BCO_EDK_ERR104Authorization error.Check if the selected API key file is correct.

Capacity views 

Error code

Description

Cause and solution

BCO_PS_ERR011

An unexpected error has occurred. Your request cannot be completed. Retry the operation. If this problem persists, contact your Customer Support representative.

An internal component failure has occurred.

Click Reload Menu to contact your instance of BMC Helix Capacity Optimization again. If the problem persists, contact BMC Customer Support.

BCO_PS_FAIL006

Capacity Optimization instance is not reachable. Check the configuration of the Capacity Optimization component.

The network is down or the host, port or protocol is not configured correctly.

Verify the Capacity Optimization component configuration.

BCO_PS_ERR101

An internal error has occurred in Capacity Optimization.

Unable to load the Capacity Optimization menu as BMC Helix Capacity Optimization is not responding correctly.

Click Reload Menu to contact your instance of BMC Helix Capacity Optimization again.

BCO_PS_ERR103

Capacity Optimization instance is not available.

Datahub is not available on the configured host.

Click Reload Menu to contact your instance of BMC Helix Capacity Optimization again.

BCO_PS_ERR105Capacity Optimization instance is not available.

Unable to load the Capacity Optimization menu as the requested resource is not found in BMC Helix Capacity Optimization .

Click Reload Menu to contact your instance of BMC Helix Capacity Optimization again.

BCO_PS_ERR104

An internal error has occurred while connecting to the Capacity Optimization instance.

An internal component failure has occurred. Contact BMC Customer Support.

BCO_PS_ERR106

An unexpected error has occurred during navigation. Check the configuration of the view.

Misconfiguration of a view may have caused a routing problem.

Verify that the view is configured correctly.

System tasks

Error code

Description

BCO_TASK_FAIL001

A system task reported an issue on the file system (probably disk is full).

BCO_TASK_FAIL002

A system task reported an Out-of-Memory issue.

BCO_TASK_FAIL003

A system task reported a "No Space Left on device" issue. Disk is full.

BCO_TASK_FAIL004It is not possible to retrieve the Task's configuration.
BCO_TASK_FAIL005Task fails due to an unrecoverable error.
BCO_TASK_FAIL006A system task reported a network issue.

BCO_TASK_FAIL101

Report executor task reported that the connection to Database cannot be established (probably the configuration is incorrect).

BCO_TASK_FAIL102Auto Analyses task reported that the connection to Database cannot be established (probably the configuration is incorrect).
BCO_TASK_FAIL103On Demand Analyses executor task reported that the connection to Database cannot be established (probably the configuration is incorrect)
BCO_TASK_FAIL104On Demand Model Solver task reported that the connection to Database cannot be established (probably the configuration is incorrect).
BCO_TASK_FAIL105Deployment Task is not able to find the deployment file to perform.
BCO_TASK_FAIL106Deployment Task is not able to copy custom ETL module into ETL engine.
BCO_TASK_FAIL107Deployment Task manual run.
BCO_TASK_FAIL108Cyclical dependency detected in two or more hierarchy rules. Maximum number of iteration exceeded.
BCO_TASK_FAIL109Process terminated abnormally.
BCO_TASK_FAIL110Search Index Updater is not able to build index.
BCO_TASK_FAIL111Search Index Updater is not able to update index.
BCO_TASK_FAIL112A system task execution took more than expected, and has been terminated (it was configured to die on timeout expiration).
BCO_TASK_FAIL113Optimizer task execution fails due to an internal exception.
BCO_TASK_FAIL114Impossible to complete the cleaning of All Dismissed Objects.
BCO_TASK_FAIL115Deployment file not valid
BCO_TASK_FAIL116Maintenance activities auto-deploy fails because container folder is missing.

BCO_TASK_ERR011

A system task reported a generic issue in the component.

BCO_TASK_ERR012

A system task reported a query issue.

BCO_TASK_ERR014

A system task reported a data dependent issue in a query.

BCO_TASK_ERR015

A system task exhausted the connection pool to the database.

BCO_TASK_ERR101Optimizer task execution reported an exception during heuristic execution.
BCO_TASK_ERR102Optimizer task execution reported a generic exception.
BCO_TASK_ERR103Hierarchy Task mixing Change mode and Asset mode.
BCO_TASK_ERR104Hierarchy Task found an unexpected number of row in the OBJ_REL_STAGE. Transaction ignored.

BCO_TASK_WARN301

A system task execution took longer than expected.

BCO_TASK_WARN302Hierarchy manager task found duplicate statements in a OBJREL transaction.
BCO_TASK_WARN305VMware Automated Reconciliation task has detected new suspected duplicates.

Console

Error code

Description

BCO_WEB_FAIL001

Console reported an issue on the Application Server file system (probably disk is full).

BCO_WEB_FAIL002

Console reported an Out-of-Memory issue on the Application Server.

BCO_WEB_FAIL003Console reported a "No Space Left on device" issue.
BCO_WEB_FAIL004Console reported a program run issue such as program can not be run, file does not exist, or path to executable is incorrect.
BCO_WEB_FAIL006Console reported a network issue.
BCO_WEB_FAIL007Console reported a network issue. Check TLS client certificate.

BCO_WEB_FAIL101

Console service unavailable. (Probably, the database is unreachable or the configuration is incorrect.)

BCO_WEB_FAIL102

LDAP server not responding. (Probably, the LDAP server is unreachable or the configuration is incorrect.)

BCO_WEB_FAIL103

SSO server not responding. (Probably the Helix SSO server is unreachable or the configuration is incorrect.)

BCO_WEB_FAIL104

Console reported that reports cannot be generated because the connection to Database cannot be established. (Probably the configuration is incorrect.)

BCO_WEB_ERR011

Console reported a generic issue in the component.

BCO_WEB_ERR012

Console reported a query issue.

BCO_WEB_ERR014

Console reported a data dependent issue in a query.

BCO_WEB_ERR015

Console exhausted the connection pool to the database. This error can be caused due to abrupt termination of the Database connection, and can be verified using the cpit.log file. Collect the log files using the Log grabber and contact BMC Customer Support.

BCO_WEB_ERR016

Console tried to send an email but the configured SMTP host is unknown.

BCO_WEB_ERR017This error may occur during installation on secondary servers: a generic error occurred when installer try to get private key, public key or certificate from the primary server. You may retry the operation.
BCO_WEB_ERR018This error may occur during installation on secondary servers: private key, public key or certificate not found or not accessible. You must try to regenerate private key, public key and certificate on primary server and then retry installation on secondary servers.
BCO_WEB_ERR019Console reported an issue during on the fly private key and client certificate generation.

BCO_WEB_ERR111

A SQL query of an out-of-the-box View has failed. (Probably Database server is unreachable or Database configuration is incorrect.)

BCO_WEB_WARN301

Nonexistent user or wrong password. Please check your credentials.

BCO_WEB_WARN302

You have exceeded the maximum number of sessions assigned to your account. Select the checkbox below to force the most outdated session for this account to be terminated and initiate a new session.

BCO_WEB_WARN303The SQL query references a not existent table. (Probably some SQL data marts were not materialized yet.)
BCO_WEB_WARN305

This message indicates that the Application Server could not connect to the ftp.bmc.com FTP server for downloading the latest updates. To ensure that the host where the Software Updates task runs is connected to the FTP server, complete the following steps:

  1. Log in to the BMC Helix Capacity Optimization console.
  2. Click Administration > ETL & SYSTEM TASKS > System tasks.
  3. On the System tasks page, check the status of the Software Updates task, and locate the host where this task runs.
  4. Verify whether this host is connected to the ftp.bmc.com FTP server:
    • If the host can access the FTP server but the latest software updates cannot be fetched, manually run the Software Updates task from the System tasks page, and verify the results on the Software Updates page.
    • If the host cannot access the FTP server, modify your firewall settings to enable traffic from the FTP server on port 21. Then, install the updates from the Software Updates page.

Scheduler

Error code

Description

BCO_SCH_FAIL001

Scheduler reported an issue on the file system (probably disk is full).

BCO_SCH_FAIL002

Scheduler reported an Out-of- Memory issue.

BCO_SCH_FAIL003Scheduler reported a No Space Left on device issue. Disk is full.
BCO_SCH_FAIL004Scheduler reported a program run issue such as program can not be run, file does not exist, or path to executable is incorrect.
BCO_SCH_FAIL006Scheduler reported a network issue.
BCO_SCH_FAIL007Scheduler reported a network issue. Check TLS client configuration.

BCO_SCH_FAIL101

Scheduler reported an issue on a specific file system. File system utilization is over the threshold.

BCO_SCH_FAIL102Scheduler reported a linkage issue. This could be caused by compilation error/broken build or wrongly applied patch/corrupted patch.
BCO_SCH_FAIL103Scheduler reported an error that caused a restart.

BCO_SCH_ERR011

Scheduler reported a generic issue in the component.

BCO_SCH_ERR012

Scheduler reported a query issue.

BCO_SCH_ERR014

Scheduler reported a data-dependent issue in a query.

BCO_SCH_ERR015

Scheduler exhausted the connection pool to the database.

BCO_SCH_ERR016

Scheduler tried to send an email message but the configured SMTP host is unknown.

BCO_SCH_ERR112

The database date is not aligned with the application server.

Service container

Error code

Description

BCO_SCR_FAIL001

Service container reported an issue on the file system (probably disk is full).

BCO_SCR_FAIL002

Service container reported an Out-of- Memory issue.

BCO_SCR_FAIL003Service container reported a No Space Left on device issue. Disk is full.
BCO_SCR_FAIL004Service container reported a program run issue such as program can not be run, file does not exist, or path to executable is incorrect.
BCO_SCR_FAIL006Service container reported a network issue.
BCO_SCR_FAIL007Service container reported a network issue. Check TLS client configuration.

Chargeback service

Error code

Description

BCO_CHGS_FAIL001

Chargeback service reported an issue on the file system (probably disk is full).

BCO_CHGS_FAIL002

Chargeback service reported an Out Of Memory issue.

BCO_CHGS_FAIL003

Chargeback reported a No Space Left on device issue.
BCO_CHGS_FAIL006Chargeback reported a network issue.

BCO_CHGS_ERR011

Chargeback service reported a generic issue in the component.

BCO_CHGS_ERR012

Chargeback service reported a query issue.

BCO_CHGS_ERR014

Chargeback service reported a data dependent issue in a query.

BCO_CHGS_ERR015

Chargeback service exhausted the connection pool to the database.

BCO_CHGS_ERR111

Bad Request: Your client has issued a malformed or illegal request.

BCO_CHGS_ERR112

Incomplete relation: Some chargeback objects, that have been specified by the client do not provide a mandatory reference.

BCO_CHGS_ERR113

Invalid object: This error occurred when an object (specified by the client) does not provide a valid status.

BCO_CHGS_ERR114

Bad check: This is a particular condition (may be a coding problem) that makes a control not applicable.

BCO_CHGS_ERR115

Client failure: an object notification to BMC Helix Capacity Optimization returns an error. The error occurred during the rest call.

BCO_CHGS_ERR116

Chargeback client encountered unexpected problem and it was able to complete this task.

BCO_CHGS_WARN301

Client failure: A unit of measure in BMC Cloud Lifecycle Management has no associated BMC Helix Capacity Optimization metric in the chargeback configuration file.Update the configuration file and rerun the ETL.

Warehouse service

Error code

Description

Solution

BCO_WHS_ERR111

Out-of-partition sample found.

Verify that the aging configuration and Database Space Manager task are healthy. Also, verify the ETL date recognition for file parser.

BCO_WHS_ERR112

Partitions not defined.

Verify that the Database Space Manager task is healthy. Also, verify the Database Instance tablespaces and file system free space

BCO_WHS_WARN301Timeout expired while waiting for threads termination: investigate on possible database locks or network issues. 
BCO_WHS_FAIL101Near-real-time Warehouse service has detected a potential locking condition preventing to process new data. Please refers to service logs for further details. 

Analysis service

Error codeDscription
BCO_ANS_ERR011Analysis Service reported a generic issue in the component.
BCO_ANS_WARN301Analysis Service could not complete properly the execution due to the lack of data.

Auto forecasting service

Error codeDescriptionSolution

BCO_AFS_FAIL101

Auto Forecasting Service is not responding correctly, a client reported that the connection cannot be established.

Check Data Hub and Auto Forecasting Service status.

BCO_AFS_FAIL102Auto Forecasting Service detected a locking condition. AFS component is not processing data.Check Data Hub and Auto Forecasting Service status and restart the datahub.

Reservations

Error codeDescriptionSolution
BCO_RSV_ERR011Reservation Service reported a generic issue in the component 
BCO_RSV_ERR012Reservation Service reported a query issue 
BCO_RSV_ERR014Reservation Service reported a data dependent issue in a query 
BCO_RSV_ERR015Reservation Service exhausted the connection pool to the database 
BCO_RSV_ERR101The request is invalidCheck the type specified for the parameters
BCO_RSV_ERR102The request is missing one or more mandatory parametersCheck the parameters
BCO_RSV_ERR103The requested reservation/onboarding/item/template could not be found by ID.Check if the specified entity ID exists
BCO_RSV_ERR104The requested system template cannot be looked up using the ID and/or name provided in the callCheck the specified entity lookup field (For example, call to list)
BCO_RSV_ERR105The system template cannot be deleted because it is used in a reservation or in a modelRemove the dependencies that are using the system template before removing the system template
BCO_RSV_ERR106The reservation status cannot be changed 
BCO_RSV_ERR107The template/capacity pool/ capacity container element has not been selected for reservations.Select the respective element for the reservations from the UI
BCO_RSV_ERR108System template lookup name is already used for another templateSpecify a unique lookup name for the template
BCO_RSV_ERR109Multiple tag type entries are detected with the same type nameUse a type name that corresponds to a single tag_type entry
BCO_RSV_ERR110

Lookup by name or lookup fields returns more than one system

Specify lookup by ID to clearly identify the system.
BCO_RSV_ERR111The type of existing system templates cannot be changedProvide the same value that was used to generate the system template in the entypenm field
BCO_RSV_ERR112The onboarding cannot be deletedCheck if it is an hypothetical container with some items placed on it
BCO_RSV_ERR113The reservation will be infeasible because a reservation target is no longer valid 
BCO_RSV_ERR114The reservation will be infeasible because another reservation will exhaust the capacity 
BCO_RSV_ERR115The associated tenant is no longer a child of root domain 
BCO_RSV_ERR116Reservation Target resource consumption exceeds error threshold 
BCO_RSV_ERR117At least one Reservation Target resource consumption exceeds error threshold 
BCO_RSV_ERR118

You cannot assign a Reservation to a Tenant because the required Reservation setting  (Associate reservations with tenants) is not enabled

You must enable association of reservations with tenants from the console. For more information, see Reservation Settings
BCO_RSV_ERR119Resource instance type is not supportedUse a resource instance that is of supported type.

BCO_RSV_ERR120

Reservation target selected for placement does not belong to capacity pool selected for reservation.

Check capacity pool selection, select a different reservation target.
BCO_RSV_ERR121Incomplete reservation items placement. Some items are not placed on a reservation target.Place all items on a reservation target.
BCO_RSV_FAIL001Reservation Service reported an issue on the Application Server file system (probably disk is full)Check the Application Server disk space status
BCO_RSV_FAIL002Reservation Service reported an Out Of Memory issueCheck the memory available
BCO_RSV_FAIL003Reservation Service reported a No Space Left on device issue. Disk is fullCheck the space available
BCO_RSV_WARN301The resources and items specified in update of reservation are not consistentCheck the resources and items section and ensure they represent the same view of used templates.
BCO_RSV_WARN302The reservation will be infeasible because the reservation will exhaust the capacity 
BCO_RSV_WARN303Realization mode is manual. The start date is passed but the reservation is still not placed. 
BCO_RSV_WARN304Realization mode is manual. The start date is passed but the reservation is still not realized. 
BCO_RSV_WARN305Realization mode is manual. The end date is passed but the reservation is still not expired. 
BCO_RSV_WARN306Tenant resource allocation exceeds allocated quota 
BCO_RSV_WARN307Tenant resource allocation will exceed allocated quota 
BCO_RSV_WARN308Tenant is associated to the current reservation but the root domain is not specified 
BCO_RSV_WARN309Reservation Target resource consumption exceeds warning threshold 
BCO_RSV_WARN310At least one Reservation Target resource consumption exceeds warning threshold 
BCO_RSV_WARN311A reservation item has been replaced with another one with a different technology and it was removed from its reservation target 
BCO_RSV_WARN312This reservation is not assigned to any capacity pool compatible with technology of reservation items 

Agent data service

Error codeDescription

BCO_AGNDT_ERR101

Agent Data service has detected a bad request

BCO_AGNDT_ERR102

Agent Data service has detected a bad request - requested server not found

BCO_AGNDT_ERR103

Agent Data service has detected a connection timeout trying to connect to a collection server

BCO_AGNDT_ERR104

Agent Data service has interrupted agent data extraction.

Data provider service

Error codeDescription

BCO_PRV_ERR101

Data provider has detected a bad request.

BCO_PRV_ERR103

Data provider cannot find the requested element

BCO_PRV_ERR104

Data provider has detected a problem while deleting the file

BCO_PRV_ERR105

Data provider cannot create view

BCO_PRV_ERR106

Data provider cannot create page

BCO_PRV_ERR107Data provider cannot create view group

BCO_PRV_ERR108

Data provider cannot read the page

BCO_PRV_ERR109

Data provider has detected configuration problems

BCO_PRV_ERR110Data provider has detected a bad request - missing RBAC
BCO_PRV_ERR111

Data provider has detected that Capacity Optimization is not configured for using Helix Single Sign-On

BCO_PRV_ERR112

Data provider has detected that the Helix Single Sign-On host and port provided do not match with the ones set in Capacity Optimization

BCO_PRV_ERR113Data provider has detected an internal server error
BCO_PRV_ERR011Data provider reported a generic issue in the component
BCO_PRV_ERR012Data provider has detected a query execution error
BCO_PRV_ERR014Data provider has detected a data dependent issue
BCO_PRV_ERR015Data provider has detected a database connection problem due to connection pool configuration

Miscellaneous error codes

Error CodeDescriptionSolution
BCO_GEN_FAIL001Failure when trying to initiate SSL Context for client certificate authentication. The client certificate cannot be found on the secure folder.The client certificate file, client.crt, is not found in the <installation_folder>/secure/client/ folder. Copy a valid certificate into the folder and restart. 
BCO_GEN_FAIL002Failure when trying to initiate SSL Context for client certificate authentication. An invalid client certificate has been found.

The client certificate file, client.crt, is found in the <installation_folder>/secure/client/ folder but is invalid. Copy a valid certificate into the folder and restart.

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