This documentation supports releases of BMC Helix Continuous Optimization up to December 31, 2021. To view the latest version, select the version from the Product version menu.

Configuring alerts and recommendations

As an administrator, you can define and configure alerts and recommendations about capacity risks and efficiency issues in your infrastructure. Configuration for some alerts and recommendations is available out-of-the-box with the product. 

Alerts and recommendations generation process

The Optimizer task is a system task that runs in the backend and generates alerts and recommendations based on the following input parameters:

  • Metrics - The ETL modules collect data that is processed. Depending on the systems for which recommendations are to be generated, the Optimizer task uses the required metrics from the imported data. For more information, see Collecting data.
  • Indicators - Indicators are computed using the imported data, and the metric and indicator thresholds. For more information, see:
  • Optimizer rules - An Optimizer rule contains configurations, conditions, and actions to be performed based on the conditions. Some Optimizer rules are available out-of-the-box. You can configure these rules or define new custom rules to generate alerts and recommendations. You can define the actions to be taken when an alert is generated (example, send an email). Every rule has an associated Optimizer task. For more information, see Configuring and managing Optimizer rules.

Every Optimizer task has an associated schedule. If any of these input parameters changes after the last Optimizer task run, the updated values are used in the next run of the task.

Two Optimizer tasks are available out-of-the-box with the product; one runs daily and the other one runs weekly. You can also define additional Optimizer tasks. For more information, see Configuring the Optimizer task.  

You can view the alerts and recommendations in the Views tab. For more information, see Using recommendations to resolve capacity risk and efficiency issues.

Was this page helpful? Yes No Submitting... Thank you

Comments