This documentation supports releases of BMC Helix Continuous Optimization up to December 31, 2021. To view the latest version, select the version from the Product version menu.

Adding, removing, and inspecting Gateway Server details

After the Gateway Service is enabled, add the Gateway Servers that you want to manage. The Gateway Server Management feature enables you to manage the Gateway Servers. Using this feature, you can:

  • Add a Gateway Server
  • Remove a Gateway Server
  • Check the status of available Gateway Servers

Viewing Gateway Servers

Select Administration > Gateway Manager > Gateway Servers.
The Gateway Server page displays the Gateway Servers table that has the following information:

ColumnDescription
Gateway ServerName of the Gateway Server. Click the Gateway Server name to view details of a Gateway Server and manage the gateway server agent lists. For more details, see Viewing details of a Gateway Server and Managing the gateway server agent lists.
PortPort on which the Gateway Server is configured.
StatusIndicates whether the Gateway Server is Active or Inactive.

Viewing details of a Gateway Server

Select Administration > Gateway Manager > Gateway Servers > gatewayserverName.
The Gateway Server Details page is displayed that has the following information:

FieldDescription
DescriptionName of the Gateway Server.
VersionVersion of the Gateway Server.
Operating systemOperating system on which the Gateway Server is installed.
ETL managementIndicates whether the Gateway Server is enrolled in Auto-create ETL.
StatusShows whether the Gateway Server is Active or Inactive.
PortPort on which the Gateway Server is configured.
Process rollupIndicates whether the Gateway Server is enrolled for process rollup or not. If the Gateway Server is enrolled for process rollup, it indicates the time at which rollup is scheduled to be performed on a daily basis. For more details about managing process rollup, see Aggregating process-level data for views.

On the Gateway Server Details page, you can also:

Adding a Gateway Server

Before you add a gateway server, make sure that the Remote ETL Engine is installed on the same machine.

  1. Select Administration > Gateway Manager > Gateway Servers.
  2. In the Gateway Servers table, click Add gateway server.

    The Add gateway server option is available only when Remote ETL Engine is installed on the same machine.


  3. In the Add Gateway Server page, specify the following information:
    1. Select the name of the Gateway Server you want to manage through BMC Helix Continuous Optimization.
    2. Retain the default port number to connect to the Gateway Server. The default port is 10129. 
    3. Retain the default selection to create BMC - TrueSight Capacity Optimization Gateway VIS files parser ETLs to load data from the scheduled Manager runs of this Gateway Server.

  4. Click Add.
  5. Configure the ETL parameters in the wizard.
    The Gateway Servers page displays the name of the newly-added Gateway Server.

Deleting a Gateway Server

To delete a Gateway Server from Gateway Manager:

  1. Select Administration > Gateway Manager > Gateway Servers.
  2. In the Gateway Servers table, click to delete the required Gateway Server.
    To delete all Gateway Servers, select Actions > Delete Gateway Servers.

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