Out-of-the-box integration with BMC Helix Discovery

BMC Helix Continuous Optimization integrates with BMC Helix Discovery that contains business service models to provide visibility into the IT infrastructure managed by BMC Helix Continuous Optimization. A service model is a collection of configuration items that represents a business service. A business service contains one or more business processes. Each process can contain several functional applications, each of which can have multiple configuration items. The service model shows how these processes and configuration items are interconnected. These models serve the following purposes for infrastructure management:

  • Verify how configuration item failures propagate and impact the upstream business services.
  • Visualize the impact to a service and automatically trigger events for further prioritization and faster troubleshooting.

For information about subscribing to the BMC Helix Discovery service, see Onboarding and implementing Open link .

Related topics


BMC Helix Discovery documentation Open link

Available capabilities with this integration

With the integration of BMC Helix Continuous Optimization with BMC Helix Discovery, you can  create business service models Open link in BMC Helix Discovery by using BMC Helix Continuous Optimization entities. Any changes that are made to these entities are automatically synced with these business service models so that they always stay current. 

System type entities that are imported by BMC Helix Continuous Optimization are also imported into BMC Helix Discovery. These systems are listed under the Discovery service models. You can assign these systems to services such as business services and applications that are displayed in the Workspace of BMC Helix Continuous Optimization. Systems that are imported by other data sources apart from BMC Helix Continuous Optimization are not displayed in the Workspace.

In BMC Helix Continuous Optimization, these business services and their applications are grouped under the Services and Applications domain. For more information, see Hierarchies.

You can navigate to BMC Helix Discovery from BMC Helix Continuous Optimization for updating the business services. For more information, see Analyzing business services.

Whenever these services are updated in BMC Helix Discovery, these updates are automatically synced with the business services in BMC Helix Continuous Optimization.

Where to go from here

Create an analysis and model for the detailed analysis and prediction of future behavior of business services. For more information, see Analyzing domain data and Modeling capacity usage.

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