Roles and permissions

BMC Helix AIOps leverages BMC Helix Portal to provide single sign-on authentication for users. In BMC Helix Portal, you can create and edit users and user groups, and assign any of the available permissions, such as creating, modifying, viewing, deleting, or managing objects. However, you cannot create new permissions.

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Product overview

Setting up roles and permissions Open link

As a tenant administrator, you can control access to various features available with the integrated products. Use the following information for assigning permissions to the BMC Helix AIOps users.

Roles	Responsibilities	Permissions
		Application or Service	Resource	Permission
BMC Helix AIOps
	View Services and individual service details View service predictions View and manage Situations Run and request automations You can assign some or all of these permissions to a custom user.	aiops	pca	view
			services	view
			situations	view
			situations	manage
	View Services and service predictions Create and modify service models Create and modify service blueprints Run and request automations Additional permissions For modeling service blueprints and services, you need permissions for viewing devices and groups in BMC Helix Operations Management. For more information, see Authorization profile.	aiops	services	view
			services	manage
	Manage roles and permissions View all pages in BMC Helix AIOps Enable AIOps features Enable situations to aggregate events Create automation policies in BMC Helix Intelligent Automation	All permissions

Roles and permissions

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