Asset integration overview

Asset management can be integrated into FootPrints to enable auto-discovery of PC assets, network management, and software deployment using FootPrints Asset Core (or BMC Client Management [BCM]) and thus providing detailed, up-to-the-minute PC hardware and software identification.

You can integrate BCM data with FootPrints CMDBs, service portfolios, and workspaces (Service Desks). From FootPrints, agents can search BCM databases and then import asset data into their tickets. In addition, agents can view snapshots of users' configurations and save the information in the ticket record.

The following table identifies which releases of Asset Core and BCM are supported for releases of FootPrints.

^{1 Financial Asset Management data will be blank in FootPrints because this feature was introduced in FootPrints Asset Core 10.0.}

For details on configuring BCM, see Integrating BMC Client Management with FootPrints.

Related topic

Configuring BMC Client Management