FootPrints is a service desk and customer support tool that is easy to use and administer. A BMC support ID is required for commenting and downloading PDFs. This space contains information about the 12.1 release of the FootPrints including service packs and patches.

What's new

Announcement, March 27, 2018

Patch 1 for the version 12.1.09: 12.1.09.001 of FootPrints is available.

For a summary of all the announcements, see Release notes and notices.

Announcement, February 20, 2018

Service Pack 9 for the version 12.1 (version 12.1.09) of FootPrints is available.

For a summary of all the announcements, see Release notes and notices.

Announcement, December 21, 2017

Patch 1 for the version 12.1.08: 12.1.08.001 of FootPrints is available.

For a summary of all the announcements, see Release notes and notices.

Announcement, November 30, 2017

Service Pack 8 for the version 12.1 (version 12.1.08) of FootPrints is available.

For a summary of all the announcements, see Release notes and notices.

Announcement, October 5, 2017

Patch 1 for the version 12.1.07: 12.1.07.001 of FootPrints is available.

For a summary of all the announcements, see Release notes and notices.

Announcement, August 31, 2017

Service Pack 7 for the version 12.1 (version 12.1.07) of FootPrints is available.

For a summary of all the announcements, see Release notes and notices.

Announcement, May 25, 2017

Service Pack 6 for the version 12.1 (version 12.1.06) of FootPrints is available.

For a summary of all the announcements, see Release notes and notices.

Announcement, February 14, 2017

Service Pack 5 for the version 12.1 (version 12.1.05) of FootPrints is available.

For a summary of all the announcements, see Release notes and notices.

Announcement, December 9, 2016

Patch 1 for the version 12.1.04: 12.1.04.001 of FootPrints is available.

For a summary of all the announcements, see Release notes and notices.

Announcement, November 21, 2016

Service Pack 4 for the version 12.1 (version 12.1.04) of FootPrints is available.

For a summary of all the announcements, see Release notes and notices.

Announcement, October 25, 2016

Patch 2 for the version 12.1.03: 12.1.03.002 of FootPrints is available.

For a summary of all the announcements, see Release notes and notices.

Announcement, September 29, 2016

Patch 1 for the version 12.1.03: 12.1.03.001 of FootPrints is available.

For a summary of all the announcements, see Release notes and notices.

Announcement, August 5, 2016

Service Pack 3 for the version 12.1 (version 12.1.03) of FootPrints is available.

For a summary of all the announcements, see Release notes and notices.

Announcement, April 12, 2016

Patch 3 for version 12.01.02: 12.01.02.003 of FootPrints is available.

For a summary of all the announcements, see Release notes and notices.

Announcement, February 16, 2016

Patch 2 for version 12.1.02: 12.01.02.002 of FootPrints is available.

For a summary of all the announcements, see Release notes and notices.

Announcement, December 18, 2015

Patch 1 for version 12.1.02: 12.01.02.001 of FootPrints is available.

For a summary of all the announcements, see Release notes and notices.

Announcement, November 25, 2015

Service Pack 2 for the version 12.1 (version 12.1.02) of FootPrints is available.

For a summary of all the announcements, see Release notes and notices.

Announcement, September 25, 2015

Patch 1 for version 12.1.01: 12.01.01.001 of FootPrints is available.

For a summary of all the announcements, see Release notes and notices.

Announcement, August 18, 2015

Service Pack 1 for the version 12.1 (version 12.1.01) of FootPrints is available.

For a summary of all the announcements, see Release notes and notices.

Featured content

Where to start

To learn more about using FootPrints, see the topics listed below:

The following video (12:24) presentation gives you an overview of the FootPrints.

https://youtu.be/K6POT9AWI7A

Other resources

BMC Communities

You might also like to visit the FootPrints User Community. You need a BMC Support ID to participate.

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