This documentation supports the 22.1 version of BMC Helix Digital Workplace Basic and BMC Helix Digital Workplace Advanced. Icons distinguish capabilities available only for the Advanced and External license levels. For more information, see License types and features.

Troubleshooting

Consult the following topics for information about troubleshooting the BMC Helix Digital Workplace products and components, such as problems you might encounter during installation, configuration, and use of the product, as well as error messages and how to enable logs and collect diagnostic information.

Troubleshooting installation and upgrade issues



Additional troubleshooting information
  • Troubleshooting integration issues Open link in the
    BMC Helix Single Sign-On
    online documentation
  • Troubleshooting login and logout issues Open link in the
    BMC Helix SSO
     online documentation
Additional troubleshooting information
  • Troubleshooting integration issues Open link in the
    BMC Helix SSO
     online documentation


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