Integrating BMC Helix iPaaS with BMC Helix Digital Workplace

BMC Helix iPaaS is a suite of cloud services for developing and implementing integrations between applications by using connectors and integration templates. As an administrator, you can use the prebuilt templates to integrate BMC Helix Digital Workplace with Jira, Azure DevOps, Coupa, or Microsoft Exchange.

Required licenses

BMC Helix Digital Workplace Advanced and BMC Helix iPaaS service Open link (Jitterbit Harmony subscription)

The following table describes the integration templates for BMC Helix Digital Workplace:

Template name	Use to:	Reference
Create Jira Issue from BMC Helix DWP Request	Create a Jira issue from a service request. Synchronize attachments and comments.	Creating Jira issues from BMC Helix Digital Workplace requests by using Jitterbit Harmony
DWP Catalog Questionnaire Lookup	Use external databases for using lookup values. Filter the lookup values by using filter criteria in a questionnaire.	Dynamically fetching answers for BMC Helix Digital Workplace questionnaires by using Jitterbit Harmony
Create Azure DevOps Work Item from BMC Helix DWP Request	Create a Azure DevOps work item from a service request. Synchronize activity notes, attachments, and statuses.	Creating Azure DevOps work items from BMC Helix Digital Workplace requests by using Jitterbit Harmony
Create Coupa Requisitions from BMC Helix DWP Request	Create a Coupa requisition from a service request.	Creating Coupa requisitions from BMC Helix Digital Workplace requests by using Jitterbit Harmony
Create Microsoft Exchange Group from BMC Helix DWP Request Update	Create a new Microsoft Exchange mail list from a service request. Add or remove users from an existing Microsoft Exchange mail list from a service request.	Managing Microsoft Exchange Groups from BMC Helix Digital Workplace requests by using Jitterbit Harmony

Integrating BMC Helix iPaaS with BMC Helix Digital Workplace

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