This topic explains how to obtain the installation and other files that you need to install BMC PATROL for Web Services.
BMC PATROL for Web Services is a part of the BMC PATROL for Internet Servers Suite. The following tables list product files per platform available on EPD for BMC PATROL for Web Services.
Product files for the Microsoft Windows platform
EPD (e-item) name | Product file name |
---|---|
BMC PATROL for Web Services | |
BMC PATROL Version 9.0.30 for Web Services | WSM_ALL_9030.zip |
BMC PATROL Installation Utility | |
BMC PATROL Installation Utility Version 10.5.00 | ins_WINDOWS_10500.tar |
Product files for the Linux or Solaris platform
EPD (e-item) name | Product file name |
---|---|
BMC PATROL for Web Services | |
BMC PATROL Version 9.0.30 for Web Services | WSM_ALL_9030.tar |
BMC PATROL Installation Utility | |
BMC PATROL Installation Utility Version 10.5.00 | ins_WINDOWS_10500.tar |
The product files that you download from the BMC Software Electronic Product Distribution (EPD) website might contain some or all of the patches listed on a product’s Customer Support web page. If the EPD page shows that a patch is included in a file that you downloaded, you do not need to obtain that patch separately.
Create a directory in which to place the downloaded files.
Note
On Microsoft Windows computers, ensure that the directory is only one level into the directory structure. The EPD package creates a directory in the temporary directory when you extract the files, and the directory that contains the installation image should not be in a directory deeper than two levels into the directory structure.
Click one of the following tabs, and select the check boxes next to the files and documents to download:
You cannot select files across the tabs. When you click another tab, current selections are cleared.
Products - Displays the product files and supplementary related files available for download, including service pack files.
To go back to the product listing page to download other product files, or to logout from EPD, click X that is displayed to the top-right of the pop-up window.
Carefully review the System requirements for your platform and other tasks necessary for setting up the installation environment. You must perform these tasks before you launch the installation program.