Querying a Selected Host within a Process Host Group

This task describes how to run a query on a selected host within a process group.

To Query a Host within a Process Host Group

1. Double-click the PROCESS application container.
2. Access the PROCESS_PRESENCE application menu as described in Accessing KM Commands and InfoBoxes.
3. Select Manage Host Group from the pop-up menu. The Manage Host Group dialog box is displayed.
4. In the Host Group Members group box, highlight the host you want to query.
5. In the Actions group box, select the Query Selected Host option and click OK.

The Status group box will display the following information:

• Local host name
• The last host that sent an update within the group
• The date and time that the last update was sent to the group
• Whether or not the selected host responded when BMC PATROL tried to query it
• The following diagnostic messages
  • No session-- is displayed when the host was unable to open a session on the remote BMC PATROL Agent
  • Event failed-- is displayed when the session was opened on the remote BMC PATROL Agent, but sending an event to the remote BMC PATROL Agent failed
  • No response-- is displayed when the BMC PATROL Agent timed out while waiting for a response to the event that was sent to the remote BMC PATROL Agent
  • Bad return data-- is displayed when the message that is received seems to be from a BMC PATROL Agent other than the one with which the session was opened
  • Unknown OS type-- is displayed when the BMC PATROL Agent did not return a known OS type string
  • Non-UNIX OS-- is displayed when the remote BMC PATROL Agent is not running on a supported UNIX operating system
  • OK-- is displayed when the BMC PATROL Agent responded correctly

Related topics

Using the PATROL KM for UNIX for Process Monitoring