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The PATROL for UNIX and Linux 9.13.20.03 patch corrects issues reported in earlier versions of PATROL for UNIX and Linux. This topic contains information about fixes in this patch and provides instructions for downloading and installing the patch.

For information about issues corrected in this patch, see Known and corrected issues.

To download the installation files

The following table provides links to the pages in the EPD website that contain the installation files for this product. From the EPD page, you can select and download the installation files for your platform. Access to the EPD website requires that you provide your BMC Support credentials. You might also be prompted to complete the Export Compliance Form.

ComponentEPD linkInstallation file name
PATROL for UNIX and Linux (9.13.20.03)

Download link

  • AIX - puk_AIX-SOLARIS-WINDOWS_9132003.tar
  • Solaris - puk_AIX-SOLARIS-WINDOWS_9132003.tar
  • Linux - puk_HP-LINUX-WINDOWS-S390_9132003.tar
  • HP-UX - puk_HP-LINUX-WINDOWS-S390_9132003.tar

PATROL Installation Utility 11.0.00

Download link

  • Microsoft Windows/NT  - ins_WINDOWS_11000.zip
  • All Platforms - ins_ALL_11000.tar

Installing the patch 

Note

Before you begin

You must install the patch on the following computers:

  • Hosts that are running the PATROL Agent
  • Hosts that are running the PATROL Console

Before you install the patch, complete the following steps:

  1. Stop the PATROL Agent.
  2. Back up the PATROL_CACHE directory.
  3. Delete all PATROL for UNIX and Linux files from the PATROL_CACHE directory.
  4. Back up the PATROL_HOME/lib/knowledge and PATROL_HOME/lib/psl directories.

To install the PATROL for UNIX and Linux 9.13.20.03 patch using a TrueSight Presentation Server

Follow the instructions in Installing using TrueSight console.

To install the PATROL for UNIX and Linux 9.13.20.03 patch in a PATROL environment

Follow the typical installation instructions in Installing using PATROL console.

After you complete the installation steps, you can delete the temporary directory and its contents.

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