Preparing for the Presentation Server installation

The following topics provide information about preparing your environment before installing the Presentation Server:

Preinstallation tasks for the Presentation Server

• Confirm that your computer meets the system requirements.
• Ensure that the BMC Atrium Single Sign-On 9.0 system is installed . The Presentation Server will not operate without Atrium Single Sign-On. Atrium Single Sign-On can be installed on the same computer as the Presentation Server. Review scalability information for the Presentation Server and Atrium Single Sign-On .
  Atrium Single Sign-On does not have to be installed as a standalone instance to work with the Presentation Server. A single Atrium Single Sign-On can support one or more Presentation Servers. You can also use the existing Single Sign-On that is integrated with other BMC products while installing the Presentation Server. 

• Ensure that you downloaded the installation files for TrueSight Presentation Server.

• Ensure that the user who is installing the Presentation Server has the following privileges:

  • (Windows) Administrator privileges.

  • (Linux) A non-root user with modification permissions to the following directories and files. A user with root privileges cannot install the Presentation Server.

    Permission	File or Directory
    Execution	/Linux/Disk1/setup.bin
    Read/Write and Execution	Presentation Server installation directory
    Read/Write and Execution	/opt/bmc The ProductRegistry.xml file is created in the /opt/bmc directory. Therefore, the /opt/bmc directory requires read/write and execution permissions. If the bmc directory does not exist, create the bmc directory with read/write execute permission.

• Complete or review the installation planning worksheets.
• Review known and corrected issues
• See Read and write permissions required for Linux installations.
• (Linux version 6.4, or later) Install the glibc.i686 library file before proceeding with the installation.
• If there was a previous Presentation Server installation, it must be completely uninstalled from the system, and any installed security software must not hamper the deletion of any *.war files.
• If you are installing the Presentation Server on an IPv6 Windows host, ensure that the IP helper service is started.
• Ensure that the system default locale is a UTF-8 locale.

To configure the required Terminal Server options

On a Windows operating system, to run the installation utility through a Terminal Services connection or a remote desktop session, configure the Terminal Server options that pertain to temporary folders.

1. On the host computer, open the Local Group Policy Editor by selecting Start > Run and typing gpedit.msc.
2. Expand the following folder: Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Temporary folders.
3. Double-click the following options to set each to Enabled:
   • Do not delete temp folder upon exit
   • Do not use temporary folders per session
4. Restart the computer.

Where to go from here

 Select an installation method for the Presentation Server:

• Performing the Presentation Server installation
• Performing the Presentation Server installation silently