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    BMC TrueSight App Visibility Manager 10.7

    Page tree

    You can drill-down to any application from the Applications page and view details of that application.

    To view the details of an application

    1. In the TrueSight console, click Monitoring > Applications.
    2. To view the application details on the Application Monitoring page, use one of the following methods: 
      1. Click an application name.
      2. Right click an application and select Open link in new tab
      3. Right click an application and select Open link in new window

    The availability of some features depends on the data providers in your environment.

    • (App Visibility Manager) To see the Application View tab, your system must include TrueSight App Visibility Manager.
    • (Synthetic Monitor) To see the Synthetic Health tab, your application must include TrueSight Synthetic Monitor.
    • (Infrastructure Management) To see the Events, Devices, and Services tabs, your system must include  TrueSight Infrastructure Management Open link .

    The Application Monitoring page contains the details and information described in the following table.

    Page sectionDescription
    Application Monitoring action menu Select Save as Preference to set the selected tab (Synthetic Health, Application View, Model, Events, Devices, or Services) as the default tab when you open the Application Monitoring page.
    Application summary

    ComponentDescription
    Application Name

    Name of the application whose details you are viewing. If your system is integrated with TrueSight IT Data Analytics, An action menu is displayed next to the application name. Select

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    to perform root-cause analysis on events in the application.

    Automatic

    Indicates whether the application model was automatically generated (Yes), or manually created in the TrueSight console (No)

    For information about the different kinds of application models, see Application models.

    Importance

    Importance of the application in your network

    Set the importance when you create an application, or modify an automatically discovered application.

    Severity

    Current severity of the events in the application or the application's devices

    For information about the severity levels, see Viewing the health of applications in your network.

    Open Events

    (Infrastructure Management) Number of events associated with the application

    The total number of events is the sum of the number of events in the open, acknowledged, and assigned states. Click a number to display event details on the Events tab. For more information about events, see  Monitoring and managing events from the TrueSight console Open link .

    Devices

    (Infrastructure Management) Number of devices associated with the application

    Devices can also be a part of a group. The total number of devices displayed might not be a sum of the devices in the different states because a device can have events in different statuses. Click a number to display device details on the Devices tab. For more information about devices, see  Monitoring devices from the TrueSight console Open link .

    Click the Collapse/Expand Summary icon / to display or hide the application summary.

    Synthetic Health tab

    (Synthetic Monitor) For applications with synthetic transaction monitoring enabled, you can investigate the status of the synthetic transaction executions to identify and diagnose application issues.

    If synthetic monitoring is enabled for a manually created application, the Synthetic Health tab opens by default.

    For information about synthetic health, see Investigating application issues reported by synthetic health events .

    Application View tab

    (App Visibility Manager) For applications that are automatically discovered, and manual applications with synthetic transaction monitoring, you can investigate problems with application performance and availability and drill down to application diagnostics.

    If the application is automatically generated, the Application View tab opens by default.

    Note:

    Close an Application Management server event only from the Applications View tab. Closing an App Visibility event from the events tab results in a mismatch between the number of Open Events (under Application Summary section) and the displayed events list. When you close the App Visibility events from the events tab, the events get closed only in the console view and not from the Application Management server.


    For information about the Application View, see Investigating severity and impact of application issues.

    Model tab

    Examine your network's application models to pinpoint the exact impact area in an application and drill down to each node and find its status.

    If the application is manually created and synthetic monitoring is not enabled, the Model tab opens by default

    For information about application models, see Viewing an application model.

    Events Open link tab


    (Infrastructure Management) Examine all the events associated with the application as a snapshot of the Events view.

    Note:

    Close an Application Management server event only from the Applications View tab. Closing an App Visibility event from the events tab results in a mismatch between the number of Open Events (under Application Summary section) and the displayed events list. When you close the App Visibility events from the events tab, the events get closed only in the console view and not from the Application Management server.


    For information about events, see Monitoring and managing events from the TrueSight console Open link .

    Devices Open link   tab


    (Infrastructure Management) Examine all the devices associated with the application as a snapshot of the Devices view.

    For information about devices, see Monitoring devices from the TrueSight console Open link .

    Services Open link   tab

    (Infrastructure Management) Examine all the services associated with the application as a snapshot of the Services view. You can associate an application to a service.

    For information about services, see Monitoring services from the TrueSight console Open link .

    Where to go from here

    Click one of the following links to further investigate the application:

    • (Synthetic Monitor) Investigating application issues reported by synthetic health events
    • (App Visibility Manager) Investigating severity and impact of application issues
    • Viewing an application model
    • (Infrastructure Management) Viewing event details in the TrueSight console Open link
    • (Infrastructure Management) Monitoring devices from the TrueSight console Open link
    • (Infrastructure Management) Monitoring services from the TrueSight console Open link

    Related topics

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    Monitoring applications

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    1. Shira Avron

       

      1. Sara Kamen

         

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