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For the Real User Collector to report information about your virtual machines (VMs) and the computers that host them, you must configure a connection between the system and a VM manager, such as a vCenter console or a stand-alone ESX server.

Before you begin

For the system to be able to identify your virtual machines (VMs), you must ensure the following:

  • VMware Tools must be running on any VMs that you want the system to identify.
  • The VM Visibility license must be installed.
  • Obtain a vCenter user name and password with read privileges.
  • If you want to configure the system to collect information about your VMs from a stand-alone ESX server, you must configure a separate account with read privileges on the ESX server.

Without the necessary privileges, the system cannot access the data that it needs for reporting.

To configure a connection to a vCenter console

To perform this procedure, you must have Operator-level access, or higher.

  1. In the Real User Collector interface, go to Administration > Integration, and click VM Visibility.
  2. From the Action menu, select Add.
  3. In the IP/DNS name box, type the DNS name for the vCenter, for example, myvcenter.example.com.
  4. In the Description text box, type a description to distinguish the vCenter from other VM managers in the system.

  5. (Optionally) Select the Allow self-signed certificate and Use secure connection check boxes.

  6. In the Port box, type 443.

  7. In the User name and Password boxes, type the credentials to access your vCenter.

  8. Click Save.

The ESX server appears in the list of VM managers. The system displays a check mark icon for the new VM manager after it establishes a connection. If there is already another VM manager (a vCenter) that manages the ESX server that you add, the system displays a warning icon.

To see a list of VMs managed by a given VM manager

  1. In the Real User Collector interface, go to Administration > Integration, and click VM Visibility.
  2. From the shortcut menu for the given VM manager, select View virtualization details.

Here, you can verify whether the system has identified all VMs managed by a given VM manager and find VMs without VMware Tools installed.

Related topics

Supported VM managers

Viewing VM statistics on the Collector