Viewing the details of an application

You can drill-down to any application from the Applications page and view details of that application.

Before you begin

The availability of some features depends on the data providers in your environment, for example:

(App Visibility Manager) To see the Application View tab, your system must include BMC TrueSight App Visibility Manager.
(Infrastructure Management) To see the Events, Devices, and Services tabs, your system must include TrueSight Infrastructure Management .

To view the details of an application

In the TrueSight console, click Monitoring > Applications.
Click an application name.
The Application Monitoring page for that application is displayed.

The Application Monitoring page contains the following information:

Page section

Description

Application Monitoring action menu

Select Save as Preference to set the selected tab (Application View, Model, Events, Devices, or Services) as the default tab when you open the Application Monitoring page.

Application details

Click here to see an explanation of the application details

Component	Description
Application Name	Name of the application whose details you are viewing. If your system is integrated with BMC TrueSight IT Data Analytics, An action menu is displayed next to the application name. Select Launch BMC TrueSight IT Data Analytics to perform root-cause analysis on events in the application.
Automatic	Indicates whether the application model was automatically generated (Yes), or manually created in the TrueSight console (No) For information about the different kinds of application models, see Application models.
Importance	Importance of the application in your network Set the importance when you create an application, or modify an automatically discovered application.
Severity	Current severity of the events in the application or the application's devices For information about the severity levels, see Viewing the health of applications in your network.
Open Events	(Infrastructure Management) Number of events associated with the application The total number of events is the sum of the number of events in the open, acknowledged, and assigned states. Click a number to display event details on the Events tab. For more information about events, see Monitoring and managing events from the TrueSight console .
Devices	(Infrastructure Management) Number of devices associated with the application Devices can also be a part of a group. The total number of devices displayed might not be a sum of the devices in the different states because a device can have events in different statuses. Click a number to display device details on the Devices tab. For more information about devices, see Monitoring devices from the TrueSight console .

Hide Application Details

Use the Collapse Summary icon

to collapse the application details area, to gain more display area for the application model, events, and devices. Toggle between displaying and hiding the application details area by using this option.

Application View

(App Visibility Manager) For applications that are automatically discovered, and manual applications with synthetic transaction monitoring, you can investigate problems with application performance and availability and drill down to application diagnostics.

Note:

Close an Application Management server event only from the Applications View tab. Closing an App Visibility event from the events tab results in a mismatch between the number of Open Events (under Application Summary section) and the displayed events list. When an App Visibility event is closed from the events tab, the event is closed only in the console view and not from the Application Management server.

For information about the Application View, see Investigating severity and impact of application issues.

Model

Examine your network's application models to pinpoint the exact impact area in an application and drill down to each node and find its status.

For information about application models, see Viewing an application model.

Events

(Infrastructure Management) Examine all the events associated with the application as a snapshot of the Events view.

Note:

Close an Application Management server event only from the Applications View tab. Closing an App Visibility event from the events tab results in a mismatch between the number of Open Events (under Application Summary section) and the displayed events list. When an App Visibility event is closed from the events tab, the event is closed only in the console view and not from the Application Management server.

For information about events, see Monitoring and managing events from the TrueSight console .

Devices

(Infrastructure Management) Examine all the devices associated with the application as a snapshot of the Devices view.

For information about devices, see Monitoring devices from the TrueSight console .

Services

(Infrastructure Management) Examine all the services associated with the application as a snapshot of the Services view. You can associate an application to a service.

For information about services, see Monitoring services from the TrueSight console .

Where to go from here

Click one of the following links to further investigate the application:

(App Visibility Manager) Investigating severity and impact of application issues
Viewing an application model
(Infrastructure Management) Viewing event details in the TrueSight console
(Infrastructure Management) Monitoring devices from the TrueSight console
(Infrastructure Management) Monitoring services from the TrueSight console

Page tree

Before you begin

To view the details of an application

Where to go from here

Related topics