To use email-based alerting, you must create groups of recipients and configure the policies that the system follows when it sends email alerts to these groups.
Before enabling email-based alerting, ensure that the device has been configured to operate with a specific mail server.
A Security user must enable the email notification service.
Create a group of recipients and configure policies to send email alerts to the group. To perform this procedure, you must have Operator-level access, or higher.
In a Real User Analyzer component, point to Administration > General settings and click Email notification groups.
To enable the system to begin sending alerts to a configured notification group, turn on the email alerts for the notification group.
In the Real User Analyzer, point to the Administration > General settings, and then click Email notification groups.
In the row for the notification group that you want to receive email alerts, click ON.
Note
Even if email alerts for a notification group are enabled, the device can only send alerts if the following conditions are met:
Note
The system provides an estimate of the maximum time it needs to dispatch the entire email alert queue according to your configurations. This estimate indicates the maximum delay between the time the device detects an error and the time the alert is received.
Enabling email notification of system alerts with SMTP
Defining custom error-detection rules and notifications on the Analyzer