This topic explains how to obtain the files that you need for installation.
Files to download
The following table lists the installation files to download according to the instructions in Downloading the files.
Note
You might have one of these products already installed at your site. If so, compare the versions of your installed products to the versions that are listed in this table. If you are already using a version that is listed in the table, you might not need to reinstall that product.
Locations for downloading product files
| Hyperlink on EPD page | Files downloaded from hyperlink |
|---|---|
| Under BMC Application Management Suite > BMC Application Management Suite 2.3.30 > BMC Release Lifecycle Management (Package and Deployment, Process Management, and Application Automation) — License Add-on 4.3.00 > BMC Release Lifecycle Management 4.3.00 | |
| Documentation for BMC Release Lifecycle Management Suite 4.3.00 | BMC Online Technical Documentation portal for the BMC Release Lifecycle Management Suite 4.3 |
| Documentation for BMC Release Process Management | BMC Online Technical Documentation portal for version 2.6 of the BMC Release Process Management product |
| Documentation for BMC VaraLogix Q Deployment Automation | BMC Online Technical Documentation portal for version 4.3 of the BMC Varalogix Q Deployment Automation product |
| BMC Release Lifecycle Management 4.3.00 | A zipped installation file for each relevant platform. |
| BMC Release Lifecycle Management 4.3.00 - Remedy Integration | RemedyIntegration.zip This zip file contains the following 3 files that are specifically required only for integrating version 2.6.00 of BMC Release Process Management with version 7.6.04 SP2 of BMC Remedy IT Service Management Suite:
|
| License Information for BMC Release Lifecycle Management 4.3.00 | A Word document that contains license information for the release. |
Downloading the files
Perform the following steps to download the product files (mentioned in the preceding table):
Create a directory in which to place the downloaded files.
Note
On Windows computers, ensure that the directory is only one level into the directory structure. The EPD package creates a directory in the temporary directory when you extract the files, and the directory that contains the installation image should not be in a directory deeper than two levels into the directory structure.
At the logon prompt, enter your user ID and password, and click Submit.
On the Export Compliance and Access Terms page, provide the required information, agree to the terms of the agreements, and click Continue.
If you are accessing this site for the first time, create an EPD profile to specify the languages and platforms you want to see, per the EPD site help; otherwise, skip to step 6.
Verify that the correct profile is displayed for your download purpose, and select the Licensed Products tab.
Expand BMC Application Management Suite > BMC Application Management Suite 2.3.30 > BMC Release Lifecycle Management (Package and Deployment, Process Management, and Application Automation) — License Add-on 4.3.00 and then expand BMC Release Lifecycle Management 4.3.00 to show its downloadable files. For more information about the files to download, see Files to download.
Select the files that you want to download.
Click Download (FTP) or Download Manager:
Download (FTP) places the selected items in an FTP directory, and the credentials and FTP instructions are sent to you in an email message.
Download Manager enables you to download multiple files consecutively, and to resume an interrupted download if the connection drops.
This method requires a one-time installation of the Akami NetSession client program on the target computer and is usually the faster and more reliable way to transfer files. A checksum operation is used to verify file integrity automatically.
Where to go from here
For each product, carefully review the linked system requirements and instructions for setting up the installation environment. For suite-level installation instructions, see installing directly and continue to install products in the order shown in the navigation tree. If you are upgrading from a previous version of the suite products, see Performing the upgrade.
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