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The following table provides information about how to access Help from each console.

Note

Optional. If you are trying to access Help from a Unix console, see the PATROL Installation Reference Manual for specific instructions about installing and setting up a browser in the Unix environment.



Accessing Online Help

Console

To access product help

To access application class help

To access parameter help

PATROL Console for Microsoft Windows Servers

  • Right-click the BMC PATROL for Web Services Monitoring application icon and select KM Commands > Product Help.
  • From the console menu bar, select Help > Help Topics > PATROL Knowledge Modules.

Double-click an application class in the KM tab of the console. From the Application Properties dialog box, click the Help tab. Then click Show Help.

  • Right-click a parameter icon and select Help On from the pop-up menu.
  • Double-click a parameter icon; click the ? icon or Help button in the parameter display window.
  • Double-click a parameter in the KM tab of the console; from the properties dialog box, click the Help tab; then click Show Help.

PATROL Console for Unix

  • Right-click the BMC PATROL for Web Services Monitoring application icon and select KM Commands > Product Help.
  • From the console menu bar, select Help On > Knowledge Modules.

Select Attributes > Application Classes and double-click the application name. Click Show Help in the Application Definition dialog box.

Right-click a parameter icon and click Help On.

PATROL Central Operator - Windows Edition

From the console menu bar, Select*Help > Help Topics.* In the Contents tab, click the name of your product.

In the Operator tab of the navigation pane, select an application icon and press F1.

In the Operator tab of the navigation pane, select a parameter icon and press F1.

PATROL Central Operator - Web Edition

In the upper right corner of PATROL Central, click Help and Select PATROL KM Help.

In the tree view, right-click an application class and Select Help.

In the tree view, right-click a parameter and select Help.

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