Writer instructions

Page title

For most spaces, this page must be titled Space announcements.

For spaces with localized content, this page must be titled Space announcements l10n.

Purpose

Provide an announcement banner on every page of your space.

Location

Move this page outside of your home branch.

Guidelines

Announcement Support for this product will end on November 3, 2025. We recommend that you use PATROL for Linux, PATROL for AIX, or PATROL for Solaris to monitor operating systems.

Capturing Log File Diagnostics

This task describes how to gather basic system information. With it, you can gather system information as well as to generate debug information for different components of the PATROL Knowledge Module for UNIX and Linux.

To Capture UNIX Diagnostic Information

  1. Access the UNIX OS application menu as described in Accessing KM Commands and InfoBoxes.
  2. Select Debug and Diagnostics > Capture UNIX Diagnostics.
     BMC PATROL displays the Select Categories of Diagnostics dialog box. To view an example, see Select-Categories-of-Diagnostics-dialog-box.
  3. Select the Log Files check box.
  4. Place the cursor in the Output File for Diagnostics field and type the path and file name to which you want the diagnostic information written.
  5. Click Accept.
     BMC PATROL displays the Select Log Files to Collect dialog box.

    Select Log Files to Collect Dialog Box
    60.jpg

  6. Select the check boxes of the log files that you want BMC PATROL to capture. Following table lists the options in the order that they appear in the dialog box.

     Select Log Files to Collect Options

  7. Click Accept.
     BMC PATROL writes some of the information to a task object (Capture UNIX Diagnostics) in the UNIX OS container. BMC PATROL writes the entire contents of all the log files that you selected to the .tar file that you specified.

 

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