This task describes how to gather basic system information. With it, you can gather system information as well as to review the current state of various aspects of BMC PATROL such as which KMs are loaded, how many PSL errors have occurred since the agent started, and which tasks are currently being performed.
To Capture UNIX Diagnostic Information
- Access the UNIX OS application menu as described in Accessing KM Commands and InfoBoxes.
- Select Debug and Diagnostics > Capture UNIX Diagnostics.
BMC PATROL displays the Select Categories of Diagnostics dialog box.
Select Categories of Diagnostics Dialog Box
- Select the %DUMP Options check box.
- Place the cursor in the Output File for Diagnostics field and type the path and file name to which you want the diagnostic information written.
- Click Accept.
BMC PATROL displays the DUMP Options dialog box.
%DUMP Options Dialog Box
Select the check boxes of the components for which you want BMC PATROL to provide information. Following table lists the options in alphabetic order.
Capture UNIX Diagnostics %DUMP Options
Options
Description
ALL
Information about BMC PATROL Agent data structure
APP_INSTS
Information about each application instances
APPS
List of applications
CHANNELS
List of open PSL global file channels and open process channels
CONSOLES
List of connected consoles
ERRORS
List of PSL errors that have occurred since the last reboot
GLOBALS
List of global channels
KM_LIST
List of loaded KMs
LIBRARIES
List of loaded libraries
PARAMS
List of BMC PATROL Agent parameters
RTLIST
Information about processes in the BMC PATROL Agent run-time queue
RUNQ
List of items scheduled in the run queue
TASKS
Provides a list of current tasks
%PSLPS
Provides a list of current PSL processes
- Click Accept.
BMC PATROL writes the information to the file that you specified in step 4 and to a task object (Capture UNIX Diagnostics) in the UNIX OS container.
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