The BMC TrueSight Operations Management console provides the interface for monitoring and diagnosing failures and for configuring the Presentation Server that consumes information from the following data providers:
For more information, see BMC TrueSight Operations Management overview.
The Presentation Server hosts the web-based Operations Management console functions and consumes events and performance data from the data providers to provide a consolidated set of views for monitoring the infrastructure from an application context. In addition to data presentation, the Presentation Server performs functions such as role-based access control and data management functions such as storage and persistence. The Presentation Server supports integrations to other products, high availability, and disaster recovery. User management and multitenancy support is enabled through i .
The Presentation Server also supports IPv6 communication and is supported on localized operating system platforms and browsers.
For more information, see BMC TrueSight Operations Management architecture.
The new TrueSight Operations Management console provides the following benefits:
For more information, see Getting started with devices and events.
App Visibility is an application performance management tool. No matter where your applications are hosted, you, the IT Operations operator, can see real-time, end-to-end visibility from an end-user transaction to a single line of code. Application monitoring and management provides you with a visual representation of the business applications in your environment, and the ability to identify and diagnose issues. Together, App Visibility and Infrastructure Management provide the ability to monitor your network in the context of an application:
The Application View acquires data from App Visibility to present a holistic end-to-end view of the application that displays the performance and availability of real users and synthetic executions, network, and back-end tiers. From the Application View, you delve into issues that could affect your end users. You can investigate the root cause and reduce the time it takes to find the source of application problems.
An application model is a topological representation of a business or IT application, and the relationship of the infrastructure components (that is, devices and monitor instances) that are required to support or provide functionality to the application. For information about application models with application monitoring, see Getting started with application monitoring.
Application models are not dependent upon configuration items (CIs) from the BMC Atrium Configuration Management Database (CMDB). They can be created automatically by Operations Management for web-based applications with BMC TrueSight App Visibility or created manually for applications that are not web-based.
Service models are still supported by BMC TrueSight Infrastructure Management. A service model can be created from BMC Atrium CMDB or defined in the BMC TrueSight Infrastructure Management administration console. For more information, see .
If you have defined service models in BMC TrueSight Infrastructure Management, the configuration item (CI) for top-level business service will be imported into the Applications page as a service application after you connect a BMC TrueSight Infrastructure Management Server to BMC TrueSight Operations Management. For information about how to configure this option, see Configuring business services and other CIs to appear in the Applications page.
For more information about creating and using dashboards, see the following topics:
Synthetic transaction monitoring includes the following improvements:
The BMC TrueSight Operations Management console provides Solution Administrators with a consolidated interface for performing the following activities:
For authentication of users and tenant management, Operations Management integrates out of the box with BMC Atrium Single Sign-on.
To get started with Solution Administration, see Getting started with solution administration in the Operations Management console.
The Presentation Server and Operations Management console provide the following common features for setting up monitoring views:
BMC Atrium Single Sign-On provides user account and tenant management to BMC TrueSight Operations Management. Solution Administrators create accounts and tenants in BMC Atrium Single Sign-On and can view accounts in the Operations Management console. For more information, see
in the BMC Atrium Single Sign-On documentation.
The Presentation Server provides role-based access control to data, system features, and features enabled by the data providers. In the Operations Management console, Solution Administrators define authorization profiles that control data access and the users' ability to perform functions. For more information, see Role-based access and Managing users and access control.
While the architecture between the App Visibility server components and agents is the same as BMC Application Diagnostics 2.6, registration of the App Visibility portal on the Presentation Server through the Operations Management console greatly simplifies integration with Infrastructure Management.
The Operations Management console has the following changes:
The following configuration options are available with the help of Customer Support:
You can upgrade the App Visibility components using the upgrade wizard, or with the procedure, and deploy the silent upgrade to several computers. All connection and configuration information is saved when upgrading from App Visibility Manager 2.6.
The following table lists BMC ProactiveNet and BMC Application Diagnostics component names that have changed in Operations Management.
Component in Operations Management
Infrastructure Management Server
The BMC TrueSight Operations Management product provides online documentation from a website hosted by BMC that the product accesses when you click a Help link. To access Help when running the product from a computer that does not have internet access, you must change your user preferences to use the offline version.